Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Carmel Mountain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
533 reviews
5 stars
266
4 stars
118
3 stars
38
2 stars
27
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor attitudes from employees.
Portion Sizes
Many customers expressed dissatisfaction with consistently small portion sizes compared to other locations, leading to frustration over value for money.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty tables and unsanitary conditions in the dining area.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and poor handling of online orders.
Management Concerns
Feedback indicates significant issues with management, including poor staff treatment and inadequate response to customer complaints.
ZM
Zach Mintzer
Feb 3, 2026
1.0
Congratulations on becoming the stingiest Chipotle I've ever been to. The smallest scoops of each ingredient I have ever seen. Double chicken looks like single, and there's half as much guac as usual. Whoever is training staff to be this stingy needs to be fired. Unbelievable.
JZ
Jacob Zhu
Jan 30, 2026
5.0
5 stars, flawless, greater than great
DF
Delia Frijas
Jan 29, 2026
5.0
great service!
DL
Dan Luong
Jan 27, 2026
5.0
Went in a min before closing and they didn't throw a hissy fit. Food was just fine, can't believe she could fit all that stuff in that tortilla!
RM
Raghav Mandayam
Jan 1, 2026
1.0
Pretty stingy and aggressive about their portions for no reason. Haven't really dealt with this at other Chipotles but try to avoid this one
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Carmel Mountain offer?
Chipotle Carmel Mountain offers a customizable menu featuring Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Carmel Mountain?
Chipotle Carmel Mountain is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Carmel Mountain provide delivery services?
Yes, Chipotle Carmel Mountain offers delivery services for customer convenience.
Where is Chipotle Carmel Mountain located?
Chipotle Carmel Mountain is located at 11134 Rancho Carmel Dr, San Diego, CA 92128, next to Marie Callender's Restaurant & Bakery.
Can customers order online or use a mobile app to place orders at Chipotle Carmel Mountain?
Yes, customers can order online through Chipotle's website or use the Chipotle app available on the App Store for quick ordering and delivery.
What makes Chipotle's food unique or special?
Chipotle focuses on 'Food with Integrity,' using only 53 real ingredients from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Is Chipotle Carmel Mountain welcoming to the LGBTQ community?
Yes, Chipotle Carmel Mountain welcomes LGBTQ customers, as noted in their Google attributes.
Are there any nearby restaurants where I can dine before or after visiting Chipotle?
Yes, nearby restaurants include Marie Callender's, China Fun Restaurant, California Pizza Kitchen, and Saki Saki Sushi Bar and Grill for a variety of dining options.
What nearby services are available if I want to run errands before or after visiting Chipotle?
Nearby services include PEARLE VISION and LensCrafters for eye care, UPS Alliance Shipping Partner for shipping needs, and Carmel Mountain Plaza for shopping.
Are there any nearby cafes or coffee shops to visit around Chipotle Carmel Mountain?
Yes, Starbucks and F & L's Couriers Cafe are nearby and great options for coffee or a smoothie before or after your meal at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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