Chipotle Mexican Grill

3.8
633 reviews
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Business Details

3881 Valley Centre Dr, San Diego, CA
92130, United States
(858) 724-0994
https://locations.chipotle.com/ca/san-diego/3881-valley-centre-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1770
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About

Fast Food RestaurantMexican Restaurant
Chipotle Carmel Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3881 Valley Centre Dr, San Diego, CA
92130, United States

Hours

Reviews

3.8
633 reviews
5 stars
277
4 stars
168
3 stars
49
2 stars
45
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables and food preparation areas.

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Portion Sizes

Several reviews mentioned inconsistent and small portion sizes, leading to dissatisfaction with the value for money.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about overcooked or stale ingredients.
  • AM
    Anna Matias
    4 days ago
    1.0
    Manager did not wanted to honor the Bogo deal even with the add on the chipotle website
  • BY
    Bernie Yang
    Dec 11, 2025
    1.0
    I got free queso promo in the email but it just doesn’t show up in my account. Showed the email to the staff and they just refused to honor it. Seriously for 3 bucks?
  • DL
    Daniel Lee
    Nov 12, 2025
    1.0
    Ordered two steak burritos. Got two veggie burritos. How do you mess up the order twice in a row for same order.”Pepper” is probably the least functional AI that blocks all efforts to get human interaction.
  • PK
    P K
    Nov 8, 2025
    1.0
    “Chicken” quesadilla was just cheese thrown into a taco and wrapped. Incompetent people behind the counter and no management training or keeping quality standards.
  • RH
    ReginaG Hernandez
    Sep 25, 2025
    2.0
    I love chipotle I do. But…. This is actually about the service and its none of the people who work at this locations fault. I’m a regular and I come here all the time around 5:15-5:30pm. How come it’s always so short staff? I mean come on …. Only 1 person getting the food ready and checking out too. and the rest are prepping the food behind him or her. Not cool. And they all look like there hating life due to it being so short staff. I’m not the type to write reviews but this one I had to. It’s been too many times I’ve seen it this way at this location. Hope it changes. There should be 2 making the food for the customers and 1 checking out, that simple….
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Carmel Valley?

Chipotle Carmel Valley serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 3881 Valley Centre Dr?

The restaurant is open every day from 10:30 AM to 10:00 PM.