Customers frequently praised the friendly and attentive service, with specific mentions of staff members like George, Riley, and Sophia providing excellent assistance.
Food Quality
The food received high marks for being delicious and fresh, with many customers expressing satisfaction with the variety and taste of the offerings.
Management Issues
Some reviews highlighted concerns about management behavior, particularly regarding communication with staff, which negatively impacted the customer experience.
Inconsistency
There were reports of inconsistent food quality and portion sizes, with some customers expressing disappointment over their meals not meeting expectations.
Crowded Environment
The restaurant tends to be crowded during peak hours, but many customers noted that the staff efficiently managed the lines.
JP
Jessica Pioquinto
4 days ago
5.0
I really like this Cava location. Even when it’s packed, they keep things moving and stay on top of it. The food’s always been consistent every time I’ve gone. I’ve had different experiences at other locations… cold food, overcooked items, or waiting for a new batch, but this spot has been solid.
Ben helped me out during my last visit and was awesome, friendly, and efficient. Great service overall.
KA
Keven Arias
5 days ago
5.0
Amazing service by Ben! Very kind and joy ful, helped me out with picking everything out since it was my first time!
GM
Gloria MORENO
Feb 16, 2026
1.0
We've been coming to Cava since the opened in the Mision Valley location. The service and portion have definitely gotten worse. I think you have to be slow to work here! When the staff is putting together your bowl they are very miserly and make sure they don't add an extra corn kernel or olive. Bored, frustrated faces and slow service. Very disappointed!
TH
Toni Hogan
Feb 11, 2026
5.0
The food is amazing here. Jerrissa made my bowl and she was so nice and helpful. I would eat here every day if I was closer. Everything tasted fresh. Just enough spice. The blueberry lemonade is really good. They have a good selection. Worth the visit.
LC
leia coffman
Feb 6, 2026
2.0
People need to smile asked the lady how's your day going and she shrugged her shoulders the 2nd lady just had a nasty look on h er face cmon people want to come and see a haopy atmosphere who knows maybe you had a staff meeting before and things didnt go well also just found out the chicken isn't white meat im crushed