Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Kianna and Jerry for their excellent service.
Food Quality
The food received positive feedback for being delicious and consistent, although there were some complaints about portion sizes and missing items in orders.
Cleanliness Issues
Several reviews mentioned a lack of cleanliness in the dining area, with dirty tables and unsanitary conditions being a recurring concern.
Management Concerns
There were multiple complaints about the management style, with some customers reporting rude behavior from managers that negatively impacted their experience.
TC
Tara Hinton (Cleo)
3 days ago
1.0
Went in on Friday night about 930 pm. The sign on the door states 1030a-1030p. When we arrived the store was mostly shut down. They told everyone they were out if rice hoping they would leave. The small amount of products they did have out were at the bottom and it was quite obvious. They were scrubbing the grill down as it was pulled far away from the wall, so they clearly had no intention of making more food. All that was missing was plastic wrap to close down, or wash the empty pans. It was quite disappointing to see this. Over 75% of the chairs were up. They had started with the ones against the windows and had all of them up aside from the seated tables up before we left. Had we wanted to stay to eat, it would have been impossible. They were obviously ready to leave and were making it as uncomfortable as possible for people to come in and order. If you want to shut the store down at 930pm, just change the sign. It was quite disappointing to see this happening so early on a Friday night during a the school district's week long break.
JM
jacky Martinez
Feb 17, 2026
5.0
Kianna was extremely nice and welcoming ! First time going to Cava was not sure what to get and she helped me out so much I’m a bit picky so thanks to her for being super patient with me, her customer service is on point! Definitely will be back. Kudos to Kianna ! Thanks for my making my first time a great experience! Nothing compared to chipotle!😊
RM
Reese Monk
Feb 17, 2026
5.0
Amazing!! I cannot express how much I am thankful for my experience today because the food was delicious and the workers were splendid. I am so happy that this time they actually had rice because last time they did not but it’s better now so I appreciate it that they had rice in stock.
BB
Brianna Burkett
Feb 12, 2026
1.0
They prepped my friends bowl, then pretended like we were invisible. Saw one worker sweeping while we were waiting to pay. Another worker was literally just standing next to the counter. And the third worker was restocking. There was zero line of people. The workers chose to do their busy work instead of finishing taking care of their customers. I work in the food industry, it takes 5-10 seconds to check a customer out. That was my first time at cava, and my last.
AS
Alicia Sanchez
Feb 9, 2026
3.0
Loud inside and we were given avocado that even the employee couldn't cut because it was so hard. She went through 6 avocados that weren't ripe and two of our salads had the inedible avocado on it. There were 3 of us with different dishes. They were all good minus the avocado incident.
I couldn't believe it was over $50 to get 2 salads and pita chips and a drink. I thought that was quite costly for bowls of salad
CAVA is a fast-casual Mediterranean restaurant offering customizable greens, grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 11640 Carmel Mountain Rd., San Diego, CA 92128, USA.
What are the opening hours for CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout services.
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have a children's menu and family-friendly environment?
Yes, CAVA has a children's menu and warmly welcomes families and children.
Are there mobile apps available for ordering at CAVA?
Yes, CAVA offers mobile apps for both Android and iOS devices for convenient ordering.
Which nearby places can I visit before or after dining at CAVA?
You can visit The Baked Bear for desserts or check out nearby cinemas like Reading Cinemas Carmel Mountain 12 and Angelika Film Center and Cafe for entertainment.
Is there a local surf shop close to CAVA where I can shop?
Yes, Wavelines, a surf shop and sporting goods store, is located near CAVA.
Where can I find other Mediterranean or Greek restaurants near CAVA?
Athens Market Cafe, a Greek restaurant, is located nearby for those interested in Mediterranean cuisine.