Numerous reviews highlighted poor service, including long wait times for seating, orders, and drinks, as well as unresponsive staff.
Food Quality
Many customers expressed disappointment with the food, particularly the wings, which were often described as dry, small, or poorly prepared.
Staff Attitude
Several reviews noted a lack of friendliness and professionalism among staff, with some customers feeling ignored or treated rudely.
Cleanliness
While some customers mentioned cleanliness, there were also reports of unsanitary conditions, such as finding hair in food.
Mixed Experiences
A few customers reported positive experiences with specific staff members, indicating that service quality may vary significantly.
BB
Brian Baugh
Dec 22, 2025
5.0
Hey, I’m not saying it’s five stars, but to be able to watch the MNF game with the audio and a good 22oz. Kolsch on tap for $4, then I am just pushing back because beer wise most bars can’t compete. I also dislike corporate America but it is Christmas.
KL
kris ladrillono
Dec 21, 2025
1.0
Bartenders...total disregard for customer service ... Zero care to do their job means zero care for the job means zero care if they lost their job???
ML
Mariko Ladrillono
Dec 21, 2025
1.0
I ordered a drink and watched it sit on the bar for a long time. When I went up to get it, I was told the server would bring it, but the whipped cream was already melting and dripping, so I asked for a remake. Another 10 minutes passed with the same drink still sitting there untouched.
When I asked for an update or a different drink, the bartenders acted annoyed, showed zero regard, and made no effort to resolve the issue. They weren’t busy and didn’t care to help. Our server eventually apologized, but the bartenders never did. We left without so much as a thank you. Disappointing service all around.
SM
Shalaka Maind
Dec 3, 2025
2.0
Extremely disappointed with BWW!! I have been visiting BWW for the last 10 years and the recent two experiences at this location have been very disappointing.
Firstly, when we arrived, there was no one at the entrance to seat us. Had to walk into the restaurant to find a server and asked to be seated. The restaurant was not busy at all ! May be they are under staffed.
Once we got a seat, the server took about 15+ mins to take our order! When the food arrived, this is the most disappointing part-- the wings were dry & tough! Barely any meat-- mostly felt like bone and sauce ! This is the second time at this location and the wings have failed! They served carrots which were distasteful baby carrots! Overall their food and service quality has gone down significantly! Likely this will be my last visit, at least to this location!
JP
Jon P
Nov 28, 2025
4.0
While the food is always good, the service is really Hit or Miss. Either we have someone who could run the entire restaurant with their eyes shut, or someone who is criminally slow, but super sweet, so it's hard to get too mad. I love this place, but it COULD BE an endurance test of ones patience.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located?
It is located at 9690 Reagan Rd, Suite 101, San Diego, CA 92126, USA.
What are the operating hours for Buffalo Wild Wings?
Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and from 9:30 AM to 11:00 PM on Sunday.
How can I contact Buffalo Wild Wings by phone?
You can contact Buffalo Wild Wings at +1 619-393-4686.
Does Buffalo Wild Wings have an official website?
Yes, their official website is https://www.buffalowildwings.com/locations/us/ca/san-diego/9690-reagan-road/sports-bar-1798/.
Is Buffalo Wild Wings open for takeout orders?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so takeout orders are available.
What other food options are near Buffalo Wild Wings?
Nearby you can find Crumbl - Mira Mesa for desserts, Cotixan Mexican & Seafood for Mexican cuisine, Bafang Dumpling for Asian fare, and Panda Express for Chinese fast food.
Are there any shopping centers near Buffalo Wild Wings?
Yes, the Village at Mira Mesa shopping center is nearby, offering retail and various services.
What services are available close to Buffalo Wild Wings besides restaurants?
Near Buffalo Wild Wings, you can find Firestone Complete Auto Care for automotive needs, Spectrum for internet and television services, and a Verizon Authorized Retailer - GoWireless for mobile phone purchases.
Is Buffalo Wild Wings a good spot for watching sports?
Yes, Buffalo Wild Wings is classified as a sports bar, making it a popular place to watch sports while enjoying food and drinks.