Bruegger's Bagels

4.1
426 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
655 West Broadway, San Diego, CA
92101, United States

Hours

Reviews

4.1
426 reviews
5 stars
224
4 stars
100
3 stars
55
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the bagels and breakfast options, many found the food to be mediocre or disappointing, with reports of stale bagels and bland flavors.

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff, lack of assistance, and unprofessional behavior, leading to a negative dining experience.

Cleanliness and Environment

The establishment was noted for being clean and having a pleasant atmosphere, although some customers experienced issues with restroom access.

Pricing

Customers generally found the prices reasonable for the bagels, but some expressed concerns about unexpected charges and perceived high costs for certain items.

Staff Friendliness

While a few reviews praised friendly staff, many others reported a lack of warmth and helpfulness from employees, impacting overall customer satisfaction.
  • DG
    Donna Gatto
    Nov 7, 2025
    5.0
    I love Bruegger's bagels for a delicious breakfast. I always get the cheddar bacon or the smoked salmon. Everything here is yummy. Also, the employees are so sweet.
  • BC
    Brady Crump
    Oct 9, 2025
    3.0
    The food is just…meh. I would not go back. Both times I went, the menu and the pictures of the food look fantastic, but the flavor just isn’t there.
  • SJ
    Sarah James
    Sep 28, 2025
    1.0
    Terrible management. Over 3 hrs until they close and they were all out of savory bagels. However you can clearly see they were sitting behind the counter ready to go in the bins. I politely asked if I could have one. The poor guy had to say no. He apologized and said I know they are there but my manager said we couldn’t use them. I ordered a plain and he discreetly tried to ask her again and she said no with no explanation. I know he was trying to help. Honestly, if they were for something else I get it but why leave them in plain view? The bagel was barely toasted and meh. Won’t be back. Can’t compare to Manhattan bagel.
  • ZA
    Zulma Aguiar
    Aug 24, 2025
    1.0
    The parking here is terrible—you basically have to be a local to walk up to this bagel shop. I worked with Cato and Neyda, and both were extremely rude. Neither acknowledged me when I arrived. Even though I was clearly there first, they ignored me and chose to serve the people who came after me. Cato was the worst offender. She saw me standing there first but decided to help others just because they happened to be on the “right” side of the line. I had to risk an illegal parking spot just to grab breakfast, and after all that effort, I still couldn’t expect even basic customer service. Meanwhile, Neyda just stood at the register making drinks. She refused to adapt or step in to help. If a customer comes directly to her for a bagel, she should be flexible enough to grab it—but instead, she left all the bagel duty to Cato. That created tension, because Cato clearly resented carrying the entire burden. Neyda acted like she was incapable of multitasking, and when I asked why, she said she didn’t want to get yelled at by Cato. But the truth is, Cato wasn’t supervising well at all. If she had any sense, she would’ve let Neyda help with the bagels to speed up the line. This place desperately needs staff who know how to do everything—register, drinks, bagels, food. Multitasking is essential, but right now, neither of them can handle it.
  • SA
    Shakila Akter
    Aug 20, 2025
    1.0
    The ladies who are working here is very rude and not helpful at all… they’re acting like are favoring or giving us free food that’s soooooo annoying and bad experience also.. please, if you are busy, then hire more people or replaced the employees

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in San Diego bake?

Bruegger's Bagels bakes authentic New York style bagels every morning.

What are the operating hours of Bruegger's Bagels at 655 West Broadway?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.