Ben & Jerry’s

4.0
496 reviews
Ben & Jerry's San Diego ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our San Diego ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
859 A West Harbor Drive, San Diego, CA
92101, United States

Hours

Reviews

4.0
496 reviews
5 stars
265
4 stars
103
3 stars
58
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers consistently noted that the prices for ice cream are excessively high, often feeling that the cost does not match the portion sizes or quality.

Flavor Quality

While many customers enjoyed the flavors and described the ice cream as delicious, there were also complaints about inconsistency in flavor and quality.

Customer Service

Feedback on customer service was mixed; some praised the friendly and attentive staff, while others reported rude behavior and poor service experiences.

Location Experience

The location at Seaport Village received positive remarks for its atmosphere and convenience, making it a popular stop for visitors.

Portion Sizes

Several reviews mentioned that the portion sizes were generous, but this was often overshadowed by complaints about the high prices.
  • EH
    E. H.
    1 day ago
    3.0
    5 stars for location. Two stars for ice cream. The chocolate chocolate brownie sundae $15 was not even edible. The chocolate sprinkles just were too sweet and it was strange how quickly the ice cream was dripping because it was only about 65 degrees today. Two small scoops of vanilla was also $15. I guess I know why there was no line. But there is something fun about getting Ben & Jerry’s in person when we usually only see it in the freezer section of the grocery store.
  • BR
    Benny Rodgers
    Nov 8, 2025
    5.0
    I know you can get Ben & Jerry's by the pint in stores but there's just something a little special about getting it at the store (in a cone if you like) with kids/grandkids. There's a lot more flavors available in the actual Ben & Jerry's as opposed to the grocery/convenient store.
  • AV
    Alex Villa
    Oct 29, 2025
    5.0
    Muy buen savor en sus nieves
  • AW
    Angie Woodward
    Oct 20, 2025
    3.0
    We decided to get a treat after shopping with our kids at Sea Port Village and ended up getting ice cream at your store. Most of my family got a kid's size in a cone. Between our 4 kids and my husband and I and we paid $74 for ice cream comes!!!! What kind of world do we live in that can charge such a ridiculous amount of money for a simple treat?! That was certainly a splurge for our family when we should have gone to the grocery store and spent $10 on all of that. We will skip your overpriced ice cream next time.
  • DC
    Dave’s Cleaning Consultants
    Oct 11, 2025
    5.0
    Very nice people running the stand and very delicious but $30.00 for 2 milkshakes!!

Frequently Asked Questions About Ben & Jerry’s

What ice cream flavors can I enjoy at Ben & Jerry's in San Diego?

You can enjoy a variety of euphoric Ben & Jerry's ice cream flavors, served just like they were originally in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.

Where is Ben & Jerry's ice cream shop located in San Diego?

Ben & Jerry's is located at 859 A West Harbor Drive, San Diego, CA 92101, USA.