Head to our San Diego ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers consistently noted that the prices for ice cream are excessively high, often feeling that the cost does not match the portion sizes or quality.
Flavor Quality
While many customers enjoyed the flavors and described the ice cream as delicious, there were also complaints about inconsistency in flavor and quality.
Customer Service
Feedback on customer service was mixed; some praised the friendly and attentive staff, while others reported rude behavior and poor service experiences.
Location Experience
The location at Seaport Village received positive remarks for its atmosphere and convenience, making it a popular stop for visitors.
Portion Sizes
Several reviews mentioned that the portion sizes were generous, but this was often overshadowed by complaints about the high prices.
EH
E. H.
1 day ago
3.0
5 stars for location. Two stars for ice cream. The chocolate chocolate brownie sundae $15 was not even edible. The chocolate sprinkles just were too sweet and it was strange how quickly the ice cream was dripping because it was only about 65 degrees today. Two small scoops of vanilla was also $15. I guess I know why there was no line. But there is something fun about getting Ben & Jerry’s in person when we usually only see it in the freezer section of the grocery store.
BR
Benny Rodgers
Nov 8, 2025
5.0
I know you can get Ben & Jerry's by the pint in stores but there's just something a little special about getting it at the store (in a cone if you like) with kids/grandkids. There's a lot more flavors available in the actual Ben & Jerry's as opposed to the grocery/convenient store.
AV
Alex Villa
Oct 29, 2025
5.0
Muy buen savor en sus nieves
AW
Angie Woodward
Oct 20, 2025
3.0
We decided to get a treat after shopping with our kids at Sea Port Village and ended up getting ice cream at your store. Most of my family got a kid's size in a cone. Between our 4 kids and my husband and I and we paid $74 for ice cream comes!!!! What kind of world do we live in that can charge such a ridiculous amount of money for a simple treat?! That was certainly a splurge for our family when we should have gone to the grocery store and spent $10 on all of that. We will skip your overpriced ice cream next time.
DC
Dave’s Cleaning Consultants
Oct 11, 2025
5.0
Very nice people running the stand and very delicious but $30.00 for 2 milkshakes!!
What ice cream flavors can I enjoy at Ben & Jerry's in San Diego?
You can enjoy a variety of euphoric Ben & Jerry's ice cream flavors, served just like they were originally in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.
Where is Ben & Jerry's ice cream shop located in San Diego?
Ben & Jerry's is located at 859 A West Harbor Drive, San Diego, CA 92101, USA.
What are the opening hours of Ben & Jerry's in San Diego?
Ben & Jerry's is open daily from 10:00 AM to 9:00 PM.
Does Ben & Jerry's offer any catering services?
Yes, Ben & Jerry's provides ice cream catering services, including ice cream cakes and mobile catering for events.
Can I order Ben & Jerry's ice cream for in-store pickup?
Yes, Ben & Jerry's offers in-store pickup services for your convenience.
What payment methods are accepted at Ben & Jerry's San Diego?
Ben & Jerry's accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Are there any family-friendly or accessibility accommodations at Ben & Jerry's San Diego?
Yes, Ben & Jerry's welcomes families and has a wheelchair accessible entrance for all customers.
What nearby dessert shops can I visit after enjoying Ben & Jerry's ice cream?
You can visit nearby places like Frost Me Gourmet Cupcakes and Seaport Fudge Factory for additional sweet treats.
Where can I park when visiting Ben & Jerry's in San Diego?
Ace Parking, a nearby parking service, is available to accommodate your vehicle while you enjoy your visit.
What nearby restaurants are close to Ben & Jerry's for dining options?
Nearby restaurants include Edgewater Grill, Margarita's Kitchen & Cantina, Asaggio Pizza Pasta Plus, San Diego Burger Co., and Tuk Tuk Eatery, perfect for a meal before or after your ice cream visit.