Chipotle San Clemente is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing bland or poorly prepared meals, while others praised the freshness and taste.
Portion Sizes
Many reviews highlighted concerns over shrinking portion sizes, particularly for proteins and toppings, leading to dissatisfaction among customers.
Service Issues
Several customers noted poor service experiences, including long wait times, staff indifference, and issues with order accuracy.
Cleanliness
Feedback indicated a need for improved cleanliness, with some customers mentioning dirty tables and concerns about food safety.
Management and Staffing
There were complaints about management and staffing issues, including being out of key ingredients and staff not being attentive or helpful.
CD
Chris Dozbaba
6 days ago
5.0
Clean, well prepare food one of the better chipotles I’ve been to
DH
Dylan Hahn
Nov 4, 2025
2.0
Wow what waaaass this?
JH
Julianna Hernandez
Oct 28, 2025
4.0
Service and food was great. Could use a little more cleaning as the table was sticky and lots of crumbs on chairs
TL
T Lee
Oct 1, 2025
1.0
For the past few years the food hasn’t been as good as it used to be. My burrito was folded in the weirdest way possible and I’m surprised they gave the green light to package this burrito in the delivery bag. The burrito was bland in the front but in the middle it was so salty I couldn’t even finish it, not even the salt from my tears from me crying of how bad my burrito was could be that salty. I didn’t enjoy my burrito at all but at least my dog seemed to enjoy it.
DD
Delphini
Aug 27, 2025
3.0
New guy served me a stale bag of chips, they were good but not what I’m paying for.