Brand Certified
Chipotle Mexican Grill
3.9(538 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1135 Industrial Rd, San Carlos, CA
94070, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(650) 598-0847
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/san-carlos/1135-industrial-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1174
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
538 reviews
5 stars
248
4 stars
148
3 stars
61
2 stars
23
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff displaying rudeness and a lack of attentiveness.
Portion Sizes
Many customers expressed dissatisfaction with the shrinking portion sizes, noting that they felt shortchanged compared to previous visits.
Food Quality
While some customers praised the food quality, others reported issues such as food poisoning and inconsistency in freshness.
Cleanliness
Several reviews mentioned the cleanliness of the location, with some customers appreciating the tidy environment.
Speed of Service
Customers generally noted that the service was fast, although some felt rushed during their ordering experience.
- MEMomo EpauFeb 19, 20264.0The staff wasn't polite
- NNNancyJan 31, 20265.0Generous portions, friendly staff
- TStupou sekonaJan 20, 20265.0Super fast 👍
- MHMelvin HallJan 20, 20261.0I entered the store this evening at around 10:20pm and as I approached the counter I was greeted with an annoyed “What can I get for you”?….. No “Hello”, No “Welcome in, what can I get started for you”? I was greeted with Horrible attitude by a young Latina woman named “Lesley” and seemed very irritated that she had to take my simple burrito order. Once my order was complete I move over to the register to pay and I go to scan my barcode on my chipotle app and I was greeted with a hostile and annoyed “DON’T SCAN IT YET” which at that point I was REALLY taken back by the very rude customer service I was receiving. I come to this location quite often and always order through the app for pick up, I think I will continue to order in the app for pick so I will no longer have to deal with the rude customer service face-to-face again. Chipotle, train your staff better and if they are annoyed of being at work politely remind them that they can go work somewhere else or I will take my business somewhere else. Fix it, fix it asap. This treatment I received this evening is HIGHLY unacceptable. I work in customer service as well and I can understand when someone steps into the business 5 minutes before closing but half an hour before closing, I should’ve received BETTER service than what I got.
- ASAshlee StewartDec 22, 20251.0If I could give 0 stars for customer service- I would. This is now the third time I’ve had an uncomfortable experience with their customer service. I first witnessed one of the workers roll his eyes at the guy in front of me because he changed his mind on which meat. Then it was my turn I got the same attitude and rolled his eyes at me because my six year old was taking a second to make up her mind. I get chipotle probably twice a week at different locations and this one in particular charged everything differently. They won’t let you get a side quesadilla like the other locations. Anyway, we ate inside and This same worker kept staring us down while we ate and it was super uncomfortable. Even as we walked out.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in San Carlos serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in San Carlos?
Chipotle San Carlos is open daily from 10:45 AM to 11:00 PM.
Does Chipotle San Carlos offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle San Carlos?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in San Carlos LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in San Carlos?
Chipotle Mexican Grill is located at 1135 Industrial Rd, San Carlos, CA 94070, US.
What are some nearby places I can visit around Chipotle San Carlos?
Near Chipotle San Carlos, you can visit places like Mattress Firm San Carlos, GameStop, and Falafel Tazah San Carlos, offering retail and dining options to complement your visit.
Are there other food and drink options close to Chipotle San Carlos?
Yes, nearby you will find Starbucks, Wingstop, and Jamba San Carlos Marketplace for coffee, chicken dishes, and smoothies.
If I'm visiting Allegro Music and Dance School, how close is Chipotle San Carlos for a meal?
Chipotle Mexican Grill is conveniently close to Allegro Music and Dance School, making it a great option for a meal before or after classes.
Can I combine a visit to Chipotle with some shopping nearby?
Absolutely, you can enjoy your meal at Chipotle and then visit nearby retail stores like HomeGoods, T.J. Maxx & HomeGoods, or Bassett Furniture for shopping.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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