Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle San Carlos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
529 reviews
5 stars
244
4 stars
146
3 stars
61
2 stars
23
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service, including rude staff and inadequate responses to complaints.
Portion Sizes
Many reviews highlighted concerns about shrinking portion sizes, with customers feeling they received less food than expected.
Food Quality
There were mixed reviews on food quality, with some customers praising the taste while others reported issues like food poisoning and unsanitary conditions.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others experienced issues with food handling.
Inconsistency
Several reviews pointed out inconsistencies in service and food quality, suggesting that experiences can vary significantly between visits.
- LTLorenzo TanadaNov 15, 20255.0Had a great generous portion burrito bowl for only $11. Thanks Alfonso!
- ACAnthony ChiaramonteNov 12, 20253.0For a Chipotle the Service was abysmal! Rude guy behind the counter and the gal that checked me out never asked if I wanted a drink or anything just told me my total and moved on to the next person. She didnt make eye contact, just worried about pushing through to the next person in line. And it wasnt busy. There was one perosn behind me.
- JAJehovahs AngelNov 11, 20252.0The csm was stingy with ingredients to the $5.95 kids meal. She kept telling me she couldn't do things but she could. It would just be a dollar extra or 50¢ extra. She assumed I wasn't willing to pay 50¢ extra.
- DBDanielle BordegarayNov 7, 20255.0I almost gave up on Chipotle. I've had the San Mateo park place and Chess locations and both are horrible. Very small portions and bland. I decided to give this San Carlos location a try and I'm so happy I did! The food was so flavorful and the portions were big!! Also they didn't mess up or forget anything from my ubereats delivery! The food was delicious.The corn Salsa and their amazing chips were also amazing. They gave us tons of chips. I'm staying with this location. Good job San Carlos!!
- NBNoah BraunsteinOct 28, 20251.0Absolutely disgusting and disgraceful service and poor response from customer service. Placed an online order and came home to find only half of a quesadilla and overcharged for the price of three tacos when I only ordered one. When I asked for a refund I was told absolutely not. Do not ever come to this store because they are essentially robbing you. Pathetic store. Pathetic response. Thanks for nothing. You’ve lost a loyal customer Chipotle, who’s spent hundreds and hundreds of hard earned dollars.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in San Carlos serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in San Carlos?
Chipotle San Carlos is open daily from 10:45 AM to 11:00 PM.
Does Chipotle San Carlos offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle San Carlos?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in San Carlos LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in San Carlos?
Chipotle Mexican Grill is located at 1135 Industrial Rd, San Carlos, CA 94070, US.
What are some nearby places I can visit around Chipotle San Carlos?
Near Chipotle San Carlos, you can visit places like Mattress Firm San Carlos, GameStop, and Falafel Tazah San Carlos, offering retail and dining options to complement your visit.
Are there other food and drink options close to Chipotle San Carlos?
Yes, nearby you will find Starbucks, Wingstop, and Jamba San Carlos Marketplace for coffee, chicken dishes, and smoothies.
If I'm visiting Allegro Music and Dance School, how close is Chipotle San Carlos for a meal?
Chipotle Mexican Grill is conveniently close to Allegro Music and Dance School, making it a great option for a meal before or after classes.
Can I combine a visit to Chipotle with some shopping nearby?
Absolutely, you can enjoy your meal at Chipotle and then visit nearby retail stores like HomeGoods, T.J. Maxx & HomeGoods, or Bassett Furniture for shopping.