Wingstop

2.8
230 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Bernardino University Pkwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5244 University Parkway Unit H, San Bernardino, CA
92407, United States

Hours

Reviews

2.8
230 reviews
5 stars
83
4 stars
13
3 stars
10
2 stars
18
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect or incomplete orders.

Service Speed

Many reviews highlighted long wait times for food, often exceeding the estimated pickup times.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing cold, tasteless, or improperly cooked items.

Customer Service

A significant number of reviews mentioned poor customer service, including rude staff and unhelpful management.

Mixed Experiences

Some customers noted improvements in service and food quality over time, suggesting variability in experiences.
  • JW
    Jannett Wiley
    3 days ago
    1.0
    We ordered wings (bone in and boneless) and corn. My husband only ate the boneless and I ate the bone in. I currently have the runs and threw up all my food. I’ve never experienced this at any other Wingstop. 🤢
  • DC
    Darlene Chacon
    Dec 23, 2025
    2.0
    The food here is great, I do love the food. However! Everytime I put in an online order my food is never ready when it’s time to pick it up. This time I submitted an order at 1PM to pick up for 515PM I get there at the arrival time to even pass the arrival time at 530PM and I still had to wait!!! Also another thing this location does is always miss an item from my order. I’ve excused it the other times but this time I’m just not seeing any progress at all. They forgot to put my corn in my order. Hopefully things change however I’m done with this location and the employees that work here.
  • JM
    Jennifer Martin
    Dec 9, 2025
    5.0
    Great boneless wings for 80 cents on Monday's.
  • JJ
    Jo
    Nov 25, 2025
    1.0
    The food was absolutely disgusting, completely tasteless, and honestly felt unsafe to eat. The staff were unbelievably rude and clearly had zero interest in doing their jobs.
  • AM
    A M
    Nov 21, 2025
    1.0
    Horrible!! Payed 50$ for some dry no sauced wings. Got 3 different flavors and all of them barely had any sauce or seasoning. Not to sure if they paying you guys in sauce cause Got dam you guys are greedy with seasoning and sauce. Fries were okay lol Save your money or go to another wingstop. But it is SB location so I can expect much

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.