When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Bernardino E. Highland Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about overcooked or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
Wait Times
Customers frequently expressed frustration over excessive wait times for their orders, often exceeding the estimated preparation times.
JR
John Rodriguez
Feb 15, 2026
3.0
This place needs some structure.
I got skipped in line like I was invisible.
The soda machine was down, and they only had Hi-C.
The food was cold, and I only live 5 minutes away.
It's a good location, I know Wingstop can do better, it's just the structure that's missing.
GJ
Game Jedi
Jan 21, 2026
3.0
Mixed bag. Been there a few times (not quite a handful), the food is usually o.k. though my last visit I got mild food poisoning/salmonella. The area is not great, there are usually homeless people just outside asking for handouts so I typically get it to-go.
JT
John Thomas
Jan 7, 2026
1.0
This Wingstop needs to be shut down. They have the most rudest nastiest people working in there. I’m scared to order food from this Wingstop. Definitely the girl Bianca rude disrespectful the tall, black lady rude disrespectful.
AB
Asai Brooks
Dec 30, 2025
1.0
They don’t know how to follow instructions every time I order something I have missing items. Paid for three ranches one time and didn’t get not one. Then i didn’t receive all my wings and they talking bout they can’t do nothing about it, but yall made the mistake and didn’t give me my complete order will not be ordering from them anymore.
AT
Amity Torres
Dec 29, 2025
5.0
I am so glad i live nearby this amazing place, i also remember when i asked them where the straws were but i was so blind i couldnt see them next to me😅 the food is Very juicy and crunchy LOVE IT!!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop San Bernardino offer?
Wingstop San Bernardino offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop San Bernardino?
Wingstop San Bernardino is open daily from 10:00 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop San Bernardino have drive-through service?
No, Wingstop San Bernardino does not offer drive-through service.
What types of payment are accepted at Wingstop San Bernardino?
Wingstop San Bernardino accepts American Express, Discover, Mastercard, and Visa payments.
Can I order Wingstop San Bernardino wings online for delivery or carryout?
Yes, you can order online for carryout and delivery through their website or mobile apps.
What pickup and delivery services are available at Wingstop San Bernardino?
Wingstop San Bernardino offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby banks can customers visit when going to Wingstop San Bernardino?
Customers can visit nearby banks like Pacific Premier Bank and Wells Fargo Bank when visiting Wingstop San Bernardino.
Are there any nearby beauty and spa services close to Wingstop San Bernardino?
Yes, there are several nearby beauty and spa options including Hector And Mary's Barber And Beauty Shop, Fantastic Nails, Ana Eyebrows, and Elite Nails and Spa.
Where can customers find nearby fast food options around Wingstop San Bernardino?
Nearby fast food options include McDonald's, Jack in the Box, Subway, and Louisiana Fried Chicken.
What is the address and contact number for Wingstop San Bernardino?
Wingstop San Bernardino is located at 1598 E. Highland Ave, San Bernardino, CA 92404. You can contact them at +1 909-252-7765.
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