Mixed feedback on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of attention.
Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with unsanitary conditions in certain areas.
Product Quality
Customers appreciate the freshness of produce and seafood, but there are complaints about the quality of baked goods and meat.
Pricing
Many customers find the prices to be great and competitive, though some items are considered overpriced.
Variety
The store offers a wide variety of products, particularly in the Mexican food category, which is well-received by shoppers.
SA
Sandra Aleman
6 days ago
3.0
No mobility carts available for customers. Can't shop there, I can't walk the isles. Otherwise store is clean with good fresh baked goods and produce.
MM
MeJamesMe
Nov 13, 2025
5.0
I ordered everything online because it was obviously incredibly easy. I drove there to pick it up and discovered they have a pickup section. I was only ever in the parking lot but everything went smooth and properly. They were able to know my order by my phone's GPS. I literally did not have to get out the car or talk to anyone.
MM
Maya Marie
Oct 30, 2025
1.0
The general manager was disrespectful while working the cashier. If you’re going to want to act entitled or too good for it, at least wear a clean white shirt. You can tell it’s been worn for a while and hasn’t been washed.
JB
Jacqueline Boulanger
Oct 29, 2025
2.0
Very clean store, good bread, and great deals. Very unimpressive cashier at check stand 4; I had to greet her, she walked away when answering a question I had for her, then when I tried to tell her to have a good night. She couldn't even be bothered to fake good customer service and say anything back.
Does Superior Grocers offer hours for the vulnerable/elderly in Christmas & New Years day?
Yes, we have hours from 7am to 8am for the vulnerable/elderly in Christmas & New Years day
What are the regular opening hours of Superior Grocers in San Bernardino?
Superior Grocers is open daily from 7:00 AM to 10:00 PM.
Does Superior Grocers have special hours for vulnerable or elderly customers during Christmas and New Year's Day?
Yes, on Christmas and New Year's Day, Superior Grocers is open from 7:00 AM to 8:00 AM exclusively for vulnerable and elderly customers.
Where is Superior Grocers located in San Bernardino?
Superior Grocers is located at 1108 West 2nd Street, San Bernardino, CA 92410-1706, USA.
Which languages are commonly spoken at Superior Grocers?
Superior Grocers offers services in both English and Spanish to accommodate its diverse customers.
What type of products or market focus does Superior Grocers have?
Superior Grocers specializes as a Hispanic grocery market offering quality, variety, and value.
How can I contact Superior Grocers for questions or customer care?
You can contact Superior Grocers by calling +1 909-889-5818 or visiting their website at https://superiorgrocers.com/location/san-bernardino/.
Are there any nearby insurance services for customers visiting Superior Grocers?
Yes, Fred Loya Insurance, an auto insurance provider, is nearby if you need insurance services during your visit.
What dining options are available near Superior Grocers?
Nearby you will find several restaurants including Pizza Loca, HONG KONG EXPRESS, John's Burger, and Whistle Stop Snack Shop for varied dining experiences.
Is there public transportation or train stations close to Superior Grocers?
Yes, Superior Grocers is close to several transportation hubs including San Bernardino Station, Santa Fe Depot, AMTRAK Station, and the Redlands Passenger Rail Project, making it easily accessible by public transit.
What other services like automotive repair or beauty salons are near Superior Grocers?
Nearby Superior Grocers, you can find automotive services like FMS Performance and M & J Auto Repair, and beauty services such as Valeria's Beauty Salon, Margot Javier Beauty Salon, Venados Barbershop, and Second Nails Spa San Bernardino.