Subway

4.0
482 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Bernardino Subway® Restaurant at 297 E. Highland Aveue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
297 E. Highland Aveue, San Bernardino, CA
92404, United States

Hours

Reviews

4.0
482 reviews
5 stars
265
4 stars
95
3 stars
39
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Jimmy and Angie, highlighting their attentiveness and friendliness.

Food Quality

Several reviews noted the freshness and quality of the ingredients, especially the vegetables, while others reported issues with food preparation and cleanliness.

Cleanliness

While some customers appreciated the cleanliness of the store, others reported unsanitary conditions and poor food handling practices.

Staff Attitude

There were mixed reviews regarding staff attitude, with some customers experiencing rudeness and lack of professionalism from certain employees.

Order Accuracy

Multiple customers expressed dissatisfaction with incorrect orders and delays, indicating a need for better attention to detail.
  • NE
    Nathalie E
    Jan 4, 2026
    5.0
    So Subway is one of those places where it's a hit or miss and they're usually a miss. This Sunbay, however was definitely a hit. Well lit parking lot with plenty of spaces out back. The place was clean, and Jimmy was very polite and attentive taking my order. The one thing I noticed right off the bat and that I appreciate so much about this Subway was how fresh and well presented the veggies looked. Tbh, every Subway I go into, I look right at the veggies and most times they look sad and disappointing. The veggies are what make the sammich a sammich! The veggies here had good color and were hydrated. Most other places, the onions are bleeding into eachother and the spinach looks gross. The other gentleman behind the counter, Jesus rung me up and had me on my way in no time. Excellent service and excellent presentation. 👏🏽
  • JP
    Jennifer Phay
    Dec 23, 2025
    5.0
    got a soup & sandwich because i didn’t feel well and they went out of their way to get me my soup!!! thank u angie & jimmy 🫶🫶🫶
  • DW
    delita woods
    Dec 16, 2025
    5.0
    Jimmy and Denise had excellent customer service I really enjoy coming to subway! Their customer service is so awesome I come every day now LOL
  • AS
    Alex Suberville
    Nov 20, 2025
    5.0
    I have to give a huge shoutout to Jimmy at this Subway location! From the moment you walk in, Jimmy greets you with a genuine smile and positive energy that really brightens your day. He's incredibly attentive and patient, making sure every detail of your order is exactly how you want it. The sandwiches Jimmy makes are always perfect – fresh ingredients, generous portions, and beautifully assembled. You can tell he takes real pride in his work and cares about quality. Even during the busiest lunch rushes, he stays calm, efficient, and friendly. What really stands out is Jimmy's genuinely caring attitude. He's not just going through the motions – he truly wants to make sure you have a great experience. Whether you're in a hurry or taking your time deciding, he treats everyone with the same level of respect and kindness. The store is always clean when Jimmy's working, and he maintains excellent food safety standards. It's clear he's a dedicated employee who goes above and beyond his job requirements. If you visit this Subway, I highly recommend going when Jimmy is there. Employees like him are what make a good restaurant great. This location is lucky to have him, and our community is better for having such a hardworking, kind person serving us. Highly recommend this location – specifically because of Jimmy's outstanding service!
  • FF
    Frost2g
    Nov 20, 2025
    5.0
    5 stars. my guy jimmy at this subway always hooks it up. super chill, fast, and actually pays attention to what you ask for. sandwich always comes out fire and he never acts annoyed like half the people in food service. if you pull up when he’s working, you’re getting the best sub you’ve had in a minute.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in San Bernardino?

The Subway restaurant is located at 297 E. Highland Avenue, San Bernardino, CA 92404.

What are the operating hours for Subway at 297 E. Highland Avenue?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 8:00 AM to 10:00 PM.