Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Bernardino Subway® Restaurant at 297 E. Highland Aveue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
478 reviews
5 stars
261
4 stars
95
3 stars
39
2 stars
22
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for their friendliness and attentiveness, while others report rudeness and poor attitudes from employees.
Food Quality
Many customers enjoyed the food, noting freshness and taste, but there are significant complaints about poorly made sandwiches and unsanitary conditions.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders, especially during busy hours.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary food handling practices and dirty environments.
Location Issues
The location has been criticized for being difficult to access and for having a small parking lot, along with reports of homeless individuals near the entrance.
- ASAlex Suberville4 days ago5.0I have to give a huge shoutout to Jimmy at this Subway location! From the moment you walk in, Jimmy greets you with a genuine smile and positive energy that really brightens your day. He's incredibly attentive and patient, making sure every detail of your order is exactly how you want it. The sandwiches Jimmy makes are always perfect – fresh ingredients, generous portions, and beautifully assembled. You can tell he takes real pride in his work and cares about quality. Even during the busiest lunch rushes, he stays calm, efficient, and friendly. What really stands out is Jimmy's genuinely caring attitude. He's not just going through the motions – he truly wants to make sure you have a great experience. Whether you're in a hurry or taking your time deciding, he treats everyone with the same level of respect and kindness. The store is always clean when Jimmy's working, and he maintains excellent food safety standards. It's clear he's a dedicated employee who goes above and beyond his job requirements. If you visit this Subway, I highly recommend going when Jimmy is there. Employees like him are what make a good restaurant great. This location is lucky to have him, and our community is better for having such a hardworking, kind person serving us. Highly recommend this location – specifically because of Jimmy's outstanding service!
- BRBrayan Rodriguez4 days ago5.0I always go there when I’m on the run or when I wanna eat something healthy, but the employe name Jimmy does great customer service every time I see him there, besides making my order good, he does great job in keeping up with the customers.
- FFFrost2g4 days ago5.05 stars. my guy jimmy at this subway always hooks it up. super chill, fast, and actually pays attention to what you ask for. sandwich always comes out fire and he never acts annoyed like half the people in food service. if you pull up when he’s working, you’re getting the best sub you’ve had in a minute.
- SSStephanie Smith4 days ago5.0Came here today after almost 8 years not having subway and was met with great service, smiles, laughter and a loving, clean environment. Jimmy and Angie were amazing!! Highly recommend this location!!
- SRSahory Ruiz4 days ago5.0Off the rip, great gratings walking in and I got helped by a guy, Jimmy he was also working with a girl named Angie and also great customer service, both had really good communication and team work overall tho great experience there.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in San Bernardino?
The Subway restaurant is located at 297 E. Highland Avenue, San Bernardino, CA 92404.
What are the operating hours for Subway at 297 E. Highland Avenue?
The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 8:00 AM to 10:00 PM.
What types of meals does Subway serve at this location?
They serve breakfast, lunch, and dinner.
What ordering and pickup options are available at Subway on E. Highland Avenue?
You can order through the app or online, and choose from in-store pickup, curbside pickup, or delivery.
Does this Subway location offer catering services?
Yes, catering services are available.
Is there dine-in seating available at the Subway on 297 E. Highland Avenue?
Yes, this location serves dine-in customers.
Can I find a bank near the Subway at 297 E. Highland Avenue?
Yes, Union Bank and U.S. Bank Branch are nearby and convenient for banking needs before or after your meal.
Are there any medical facilities close to Subway where I could go after dining?
Yes, nearby medical facilities include Apple Urgent Care-San Bernardino, Waterman Medical Plaza, and San Bernardino Pediatrics & Family Clinic.
Where can I get my car serviced near the Subway on E. Highland Avenue?
Nick's Smog Check and Firestone Complete Auto Care are nearby options for automotive repair and maintenance.
How can I view the menu and place an order online for this Subway location?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/59878-0/menu/