Subway

3.9
192 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Bernardino Subway® Restaurant at 4001 Hallmark Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4001 Hallmark Pkwy, San Bernardino, CA
92407, United States

Hours

Reviews

3.9
192 reviews
5 stars
111
4 stars
27
3 stars
13
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Maria and Joanna received numerous praises for their exceptional customer service, being described as friendly, helpful, and professional.

Food Quality

Many customers enjoyed the food, highlighting the freshness and quality of the sandwiches, though there were some complaints about specific items being stale or poorly prepared.

Cleanliness

While some reviews noted the location as clean, others reported unsanitary conditions and dirty counters, indicating inconsistency in cleanliness.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contrasting with positive experiences, suggesting a need for better training and customer service standards.

Pricing Issues

Customers expressed concerns about pricing, including charges for condiments and discrepancies in advertised prices, leading to dissatisfaction.
  • LL
    Lululucy Lulucy
    Nov 14, 2025
    5.0
    I just stop this evening today 11/14/2025 great customers service, Joana was really helpful, I hope you see my review, you are a great person thank you so much, I had a bad day, you make me smile, it feels great to have a great service. thank you for being so kind.
  • D8
    Dalave 8fun
    Nov 14, 2025
    5.0
    ayer mi hija me convenció de ir a comprar algo de comer, y como ya estábamos en Walmart, decidí entrar, y tuve una experiencia muy agradable la muchacha que me atendió Johanna es una persona muy sociable y muy responsable, yo no hablo bien el inglés pero ella me ayudó es muy agradable con los clientes, le doy mi 5 Estrella,
  • GD
    Guadalupe Delgado
    Nov 13, 2025
    5.0
    I had the pleasure of being helped by an exceptional Subway employee alexis who truly went above and beyond to make my visit memorable. From the moment I walked in, they greeted me with a warm smile and a friendly attitude that instantly made me feel welcome. Their attention to detail while preparing my sandwich was impressive — they listened carefully to my preferences, made helpful suggestions, and ensured everything was fresh and perfectly portioned. The workspace was spotless, and they handled everything with professionalism and care. What really stood out was their positive energy and genuine enthusiasm for their job. It’s rare to see someone take such pride in their work, and it made a big difference in my experience. They even checked in to make sure I was happy with my order before I left. Subway is lucky to have such a dedicated and customer-focused team member. I’ll definitely be returning — not just for the food, but for the outstanding service!
  • MS
    Maria Soliman
    Nov 12, 2025
    5.0
    I haven’t stop,to this subway branch for awhile, so yesterday after having stressful shopping day, I was really hungry, I stop by to get a sandwich, there’s a young lady, she gave me a great smile, wow! the best customer service I ever had, I remember her name is Joanna, thank you so much,
  • DS
    D S
    Nov 2, 2025
    5.0
    Stopped by this subway after finishing my shopping in Walmart. The employee Maria, who greeted me and was very inviting. Kind as she made my sandwich and helpful with my questions of different sauces. Smooth transition. When I got home to eat, sandwich was so good and well portioned. Not sloppy or falling apart. Will visit again.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 4001 Hallmark Pkwy, San Bernardino?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does Subway at this location offer delivery and in-store pickup options?

Yes, Subway offers both in-store pickup and delivery services for your convenience.