McDonald's

3.5
3849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
699 2nd St, San Bernardino, CA
92410, United States

Hours

Reviews

3.5
3,849 reviews
5 stars
1,501
4 stars
705
3 stars
660
2 stars
319
1 star
664

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness Concerns

Several customers noted unsanitary conditions both inside and outside the restaurant, including issues with homeless individuals.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or improperly prepared food.

Management Problems

Customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
  • TR
    Tommy Rodriguez
    5 days ago
    5.0
    Fix your damn ice cream machine!!! Everything else was delicious especially the cutey at the windows, I mc loved em both!
  • JD
    Joei Deveny-Hill
    Nov 16, 2025
    5.0
    Convention location. Staff are always cheerful & food is fresh.
  • TP
    The Smoking Sesh page
    Nov 12, 2025
    1.0
    Store say closes at 12am im here at 1030pm and its closed this is my 3rd time coming to this
  • TO
    Tae Otin
    Nov 3, 2025
    1.0
    so unhinge for what, payed for a large fried just to get half of it filled. even the service is unprofessional.
  • IR
    Ivan Ramirez
    Oct 18, 2025
    1.0
    Arrived in the drive through 7 minutes before breakfast ends. Only one car in front of me. Spent the next 5 minutes listening to them argue with a Spanish speaker who wanted to order from the lunch menu that they were only serving breakfast. Spanish speaker finally ordered from the breakfast menu then continued to order from the lunch menu. At that point the drive through employee told them they would be serving lunch in 2 minutes and asked them to wait. When it was my turn they refused to let me order from the breakfast menu. They should have asked this lady to exit the drive through and wait inside for the lunch menu.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 699 2nd St, San Bernardino, CA?

The dining area is open daily from 7:00 AM to 5:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:45 PM Sunday through Thursday and from 5:00 AM to 12:45 AM on Friday and Saturday.