Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,742 reviews
5 stars
689
4 stars
336
3 stars
263
2 stars
130
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of exceptional service from some employees, like Angel and Crystal, contrasted with reports of rudeness and poor attitudes from others.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders, missing items, and inadequate attention to special requests.
Speed of Service
Customers consistently report long wait times, both in the drive-thru and for mobile orders, leading to frustration.
Cleanliness
While some customers noted clean restrooms, others reported dirty dining areas and tables, indicating inconsistency in cleanliness standards.
Food Quality
The quality of food received mixed reviews, with some praising freshness while others complained about cold or poorly prepared items.
- JOJorge Ossa6 days ago1.0Pedí un Cappuccino de caramelo caliente y me dan un café frío que sabía horrible
- VHVero HdzNov 8, 20251.0Almost 15 mins in the drive thru on my way to work. Now im running late over their drive thru being so slow. Do not come here before work or when u are in a hurry. Service was decent but i cannot believe i have spent so long on the drive thru!!!
- ALAshley LavertyOct 29, 20254.0Angel at the back window is a shining example of exceptional customer service at McDonald's! He consistently greets customers warmly, makes meaningful eye contact, and engages with a genuine smile. His dedication to ensuring every interaction is positive is truly commendable, and his attention to detail with my customized coffee order is impressive. Angel's outstanding service is a key reason I continue to return, as he makes me feel valued and appreciated. Other than the fact, I live across the street lol His commitment to excellence is inspiring and deserves recognition. The rest of the crew can learn from his example. I would’ve gave 3 stars because it’s always a long wait (and most of the time my coffee is not correct, but I still take it) and the rest of the crew does not interact with customers, however, Angel’s positive attitude got them that 4th star!. They always shut the window right after they hand the food out; without even making sure everything is OK, shutting the window by the time I’m telling them to have a great day. Which they should be telling the customer to have a great day lol but angel never fails to do that!
- ACAnita CamposOct 24, 20251.0The lady on the phone cursed at me for complaining about my experience at McDonald’s please do something with this lady she this is unacceptable.
- KSKeziah SidasOct 22, 20251.0I ordered my breakfast at the drive thru before they stopped serving breakfast, when I got to the window, they told me they canceled my order.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 568 S Mt Vernon Ave, San Bernardino?
The regular dining hours are from 7:00 AM to 7:00 PM every day of the week.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight (12:00 AM).
During what hours is delivery available from this McDonald's?
Delivery service is available from 5:00 AM to 11:45 PM every day.
What types of pickup and delivery services does this McDonald’s offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food online from this McDonald's location?
You can order online through the provided delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald’s app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM to midnight.
What nearby restaurants can customers visit before or after dining at McDonald's?
Nearby options include Chela's (Salvadoran and Mexican cuisine), URIBERTOS Mexican Food, Church’s Chicken, George’s Burgers, Rally’s, and Teriyaki Madness (Japanese restaurant).
Are there convenient places nearby where customers can shop or pick up essentials near McDonald's?
Yes, customers can visit Ernie’s Liquor Mart, Circle K convenience store and gas station, El Super grocery store, Furniture 4 Less, and La Pinata Loca party supply store nearby.
What nearby services could be useful for customers visiting McDonald's at 568 S Mt Vernon Ave?
Nearby services include Mount Vernon Social Service for notary needs, Athena Bitcoin ATM and Chase ATM for banking, San Bernardino Police Department, and Sonrisas Dental Studio for dental care.