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McDonald's

3.5
(1753 reviews)

Business Details

(909) 888-8080
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
568 S Mt Vernon Ave, San Bernardino, CA
92410, United States

Hours

Reviews

3.5
1,753 reviews
5 stars
689
4 stars
339
3 stars
263
2 stars
132
1 star
330

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was noted to be slow and prioritized over in-store orders, leading to frustration among customers.
  • YA
    Yamile Alejo
    Jan 31, 2026
    1.0
    El peor servicio de todos chicas ignorantes que no saben de servicio al cliente 😡
  • GC
    Golden Child
    Jan 25, 2026
    1.0
    IF I COULD GIVE -ZERO STARS I WOULD THE CUSTOMER SERVICE IS HORRIBLE. I’m Here now waiting for my food. I placed my order through the kiosk in the restaurant and it prints my receipt blank so I wait patiently or someone to help me reprint my receipt. The Manager “ANTHONY” Happened to be working the front and bagging orders. He turns around and says “What” I show him my receipt in which was blank, He sees it and says oh what’s that with attitude. I am a customer and I should receive the best customer service at all times, especially from a manager working in the front Being the face of the restaurant. He should be showing his workers, great customer service, and how to run business on a professional basis. The Manager Anthony needs to be Trained on how to provide customer service, And how to handle rush hours. In a patient professional manner. So my rate is -0 Rude manager beware people
  • TM
    Tasha Mac
    Jan 24, 2026
    2.0
    Just ordered. They unchanged me for mediums drinks i did not ask for even on my happy meals. They forgot some chicken nuggets with one of my order. They didn't give us any sauce we asked for. This is my 3rd time at this location and each time my order was wrong.
  • JM
    Juana Munoz
    Dec 29, 2025
    1.0
    Es demasiada grasosa, con mucho conservador y con huesos triturados. Es dañino para la salud. Yo no lo compro, mi exmarido es él que le compra a los nietos.
  • OG
    Oz G
    Dec 17, 2025
    4.0
    Drive through is pretty quick, even when there is a line. Orders have been accurate most of the time. Sometimes they forget to put the sauce so its a good idea to check before driving away. I usually order on the app and pick up through drive through.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 568 S Mt Vernon Ave, San Bernardino?

The regular dining hours are from 7:00 AM to 7:00 PM every day of the week.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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