McDonald's

3.6
2056 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
240 E 40th St, San Bernardino, CA
92404, United States

Hours

Reviews

3.6
2,056 reviews
5 stars
786
4 stars
419
3 stars
346
2 stars
150
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff.

Food Quality

Many reviews mentioned dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.

Staff Friendliness

Despite service issues, several customers noted that staff were friendly and helpful when approached.

Cleanliness Concerns

Some customers pointed out that the restaurant could use more attention to cleanliness, particularly in the dining area.

Play Area

The presence of a play area for children was appreciated by families, making it a favorable spot for kids.
  • NL
    Nestlee Lewis
    Jan 5, 2026
    1.0
    I had an unpleasant experience with Marina at the McDonald’s drive-thru. When I mentioned that my order was incorrect, she responded with, “Oh well, go talk to my manager at the next window,” and then closed the window on me. Thankfully, the manager was extremely kind and helpful, but Marina’s attitude really ruined my morning.
  • PE
    Paulina Escobar
    Jan 4, 2026
    1.0
    The food is the usual thing, but the restaurant is in very bad condition. Very dirty both in the food area and also in the bathrooms. The playground for children is not controlled, teenagers are climbing into games where it is supposed to be only for minor children. Workers are not really aware of what is happening, as they rarely go out to the counter.
  • PP
    PEANUTIME13
    Dec 22, 2025
    1.0
    Your food will 100% be messed up every time new manager messed up 3 times in a row and I got someone else’s food every time
  • AG
    Albert Gallardo
    Dec 14, 2025
    2.0
    Take forever to attend me the clerk was not even paying attention to what I was saying had to tell her like more than twice the place is clean but could use a little bit more cleaning the food was plain and look like they didn't put effort into it I will definitely not be coming to this McDonald's again
  • TM
    Tia MCFRAZIER
    Dec 2, 2025
    3.0
    I used to love this location because of the freshness of the food and the friendly staff. For the last month or so, I've been extremely disappointed with my food. My fries have been soft and taste as if they were cooked in an air fryer because they are not crispy, slightly limp and just bland. Also I dont understand why I order a large and for the last 3 visits, I've had to wait for fresh fries only to get the carton half filled. Mind you this is a large fry that I'm paying $5 for to get medium size quantity (this time I took a picture). I don't understand what has changed but I hope they get it together. In this economy, quality and quantity is important. This location has been missing the mark on both. I have lived over here for 11 years and this was my go to McDonald's but I am starting to rethink my options.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's at 240 E 40th St in San Bernardino is open for regular dining from 6:00 AM to 10:00 PM every day of the week.

What are the delivery service hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:45 PM, except on Fridays and Saturdays when it extends to 12:45 AM.