Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,046 reviews
5 stars
781
4 stars
420
3 stars
345
2 stars
149
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and inattentive staff, particularly during busy hours.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, indicating a need for better maintenance.
Customer Experience
Feedback highlighted a mix of friendly staff and rude service, with some customers feeling unwelcome or disrespected.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and incorrect orders, though some praised specific menu items.
Pricing Concerns
Many reviews noted that prices are perceived as too high for the quality of food and service received.
- JHJeannette Hastings3 days ago5.0The staff is very friendly and helpful. this location has a play place for children. All the parents let them play together and the kids interact well with each other despite economic or racial differences. I enjoy watching kids just being kids. The food is always great and the employees always make every effort to make our visit the best experience possible.
- AHAurelia HernandezNov 17, 20251.0I ordered from the machine. I’ll finish ordering, but there was no paper, so I'll ask the chasers for a receipt—that’s it. However, they don’t know what I want because they jump into a queue. I asked for the receipt about five times, and they finally understood, thank God! The person in front of me got his food but was waiting for his change. He waited for a while.
- BBBlueAlphaNov 9, 20252.0Worst Experience for Order Picking up at this store, They dont priortize first come first serve. Today i had an pickup of just drinks, its not so complicated to pack them in few mins even in rush, but i saw him keeping aside my order & giving away all other orders, who ordered after me. I was disappointed to witness this, always he does that when i go to pickup at the store.
- RBroseie bNov 5, 20253.0Since about a week or two ago the fries have been soggy and tastes like an uncooked potato… the McDonald’s in highland is way better. But Everyone here is super polite and friendly tho and great costumer service from the cashiers
- ADAD dueOct 22, 20254.0These guys are super nice but seem shorthanded at dinner. I literally have to wait 5 minutes before anyone takes my order at the front counter.. and that's like everytime I go into this place. They also will bring your food to your table, but don't give you a napkin or ketchup so back to the 5 minute wait at counter for something they could have easily grabbed for you. Their dining room could use some more attention.. most tables look used, if they'd just send someone they with a rag and broom one in awhile it'd make all the diff. No complaints on the food tho and like I said, their staff is pretty cool so they got that going for them.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
The McDonald's at 240 E 40th St in San Bernardino is open for regular dining from 6:00 AM to 10:00 PM every day of the week.
What are the delivery service hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:45 PM, except on Fridays and Saturdays when it extends to 12:45 AM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this location has a drive-thru open daily from 5:00 AM. Hours close at midnight on Sunday through Thursday, and extend to 1:00 AM on Fridays and Saturdays.
What services related to ordering and delivery does this McDonald's offer?
Services include curbside pickup, delivery (including same-day and no-contact delivery), drive-thru, mobile ordering, mobile offers, and WiFi.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I place an order online for this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 240 E 40th St, San Bernardino, CA 92404, USA. The phone number is +1 909-886-5616.
What nearby fast food options are there around this McDonald's?
Nearby fast food options include Jack in the Box, Carl's Jr., and Bobo's Pizza, providing a variety of dining choices in the area.
Are there any nearby gas stations useful for customers visiting McDonald's?
Speedway Express, ARCO, and Prathna Food Mart are nearby gas stations where customers can refuel if needed when visiting McDonald's.
What beauty and grooming services are close to this McDonald's?
Customers can visit nearby salons like Hair Korner, Family Beautysalonandbarber, Family Barber and Beauty Salon, and Exotic Nails and Spa for beauty and grooming needs before or after dining.