Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor service from staff.
Food Quality
Many reviews mentioned dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.
Staff Friendliness
Despite service issues, several customers noted that staff were friendly and helpful when approached.
Cleanliness Concerns
Some customers pointed out that the restaurant could use more attention to cleanliness, particularly in the dining area.
Play Area
The presence of a play area for children was appreciated by families, making it a favorable spot for kids.
NL
Nestlee Lewis
Jan 5, 2026
1.0
I had an unpleasant experience with Marina at the McDonald’s drive-thru. When I mentioned that my order was incorrect, she responded with, “Oh well, go talk to my manager at the next window,” and then closed the window on me. Thankfully, the manager was extremely kind and helpful, but Marina’s attitude really ruined my morning.
PE
Paulina Escobar
Jan 4, 2026
1.0
The food is the usual thing, but the restaurant is in very bad condition.
Very dirty both in the food area and also in the bathrooms.
The playground for children is not controlled, teenagers are climbing into games where it is supposed to be only for minor children.
Workers are not really aware of what is happening, as they rarely go out to the counter.
PP
PEANUTIME13
Dec 22, 2025
1.0
Your food will 100% be messed up every time new manager messed up 3 times in a row and I got someone else’s food every time
AG
Albert Gallardo
Dec 14, 2025
2.0
Take forever to attend me the clerk was not even paying attention to what I was saying had to tell her like more than twice the place is clean but could use a little bit more cleaning the food was plain and look like they didn't put effort into it I will definitely not be coming to this McDonald's again
TM
Tia MCFRAZIER
Dec 2, 2025
3.0
I used to love this location because of the freshness of the food and the friendly staff. For the last month or so, I've been extremely disappointed with my food. My fries have been soft and taste as if they were cooked in an air fryer because they are not crispy, slightly limp and just bland. Also I dont understand why I order a large and for the last 3 visits, I've had to wait for fresh fries only to get the carton half filled. Mind you this is a large fry that I'm paying $5 for to get medium size quantity (this time I took a picture). I don't understand what has changed but I hope they get it together. In this economy, quality and quantity is important. This location has been missing the mark on both. I have lived over here for 11 years and this was my go to McDonald's but I am starting to rethink my options.
What are the regular dining hours for this McDonald's location?
The McDonald's at 240 E 40th St in San Bernardino is open for regular dining from 6:00 AM to 10:00 PM every day of the week.
What are the delivery service hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:45 PM, except on Fridays and Saturdays when it extends to 12:45 AM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this location has a drive-thru open daily from 5:00 AM. Hours close at midnight on Sunday through Thursday, and extend to 1:00 AM on Fridays and Saturdays.
What services related to ordering and delivery does this McDonald's offer?
Services include curbside pickup, delivery (including same-day and no-contact delivery), drive-thru, mobile ordering, mobile offers, and WiFi.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I place an order online for this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 240 E 40th St, San Bernardino, CA 92404, USA. The phone number is +1 909-886-5616.
What nearby fast food options are there around this McDonald's?
Nearby fast food options include Jack in the Box, Carl's Jr., and Bobo's Pizza, providing a variety of dining choices in the area.
Are there any nearby gas stations useful for customers visiting McDonald's?
Speedway Express, ARCO, and Prathna Food Mart are nearby gas stations where customers can refuel if needed when visiting McDonald's.
What beauty and grooming services are close to this McDonald's?
Customers can visit nearby salons like Hair Korner, Family Beautysalonandbarber, Family Barber and Beauty Salon, and Exotic Nails and Spa for beauty and grooming needs before or after dining.