McDonald's

3.5
2451 reviews
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Business Details

1208 N Mt Vernon Blvd, San Bernardino, CA
92411, United States
(909) 388-7518
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1208 N Mt Vernon Blvd, San Bernardino, CA
92411, United States

Hours

Reviews

3.5
2,451 reviews
5 stars
952
4 stars
424
3 stars
378
2 stars
194
1 star
503

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Some customers noted that the location was clean, while others mentioned dirty tables and unsanitary conditions.

Wait Times

Several reviews indicated long wait times for food, both in-store and at the drive-thru, leading to dissatisfaction.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or expired food.
  • RP
    Rosemary Payne
    Dec 29, 2025
    1.0
    Rude, Rude,Rude… we went around 9:30ish on Sunday night the drive-thru person was very rude. Come to find out they say she was a supervisor. Wouldn’t give me her name. McDonald’s you guys need to do better. If you can go to a different location I definitely recommend…
  • GS
    G S
    Dec 5, 2025
    1.0
    I saw an employee smoking weed in front of store in her car where everyone could see. When I addressed this issue with another employee her response was that on her break she can do whatever she want. This person is either ignorant or complicit in this type of behavior. No wonder I get my orders wrong all the time.
  • RL
    Romulo Landin
    Dec 5, 2025
    5.0
    Wait for food is probably the only downfall , other than that cleanest mcdonald’s I’ve been to and the restrooms were so clean !!
  • TH
    Thomas Hilton
    Oct 28, 2025
    3.0
    I will never eat at McDonalds again
  • ML
    Maria Luzano
    Oct 13, 2025
    1.0
    Came in here and asked if I can use the restroom and one employee looked me up and down and said no. You have to pay for food first! I told her wow, I am going to order but I need to use the restroom really first. Another gentleman customer asked a different employee for the restroom code and she happily took him and opened the door. Hmmm. The inside of the restaurant was scorching hot and the employees are all in the background avoiding customers trying hard to avoid human contact unless it's a co-worker. Never will i return here. First visit here and definitely my last!
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on N Mt Vernon Blvd in San Bernardino?

McDonald's on N Mt Vernon Blvd is open for regular dining daily from 6:00 AM to 7:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM at McDonald's on N Mt Vernon Blvd.