McDonald's

3.5
2445 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1208 N Mt Vernon Blvd, San Bernardino, CA
92411, United States

Hours

Reviews

3.5
2,445 reviews
5 stars
950
4 stars
422
3 stars
380
2 stars
193
1 star
500

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, slow service, and disorganized operations, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Some customers noted that the restaurant was clean, while others mentioned dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or expired items.

Customer Experience

Overall, the customer experience was marred by poor service and staff attitudes, leading to many customers expressing a desire not to return.
  • TH
    Thomas Hilton
    Oct 28, 2025
    3.0
    I will never eat at McDonalds again
  • ML
    Maria Luzano
    Oct 13, 2025
    1.0
    Came in here and asked if I can use the restroom and one employee looked me up and down and said no. You have to pay for food first! I told her wow, I am going to order but I need to use the restroom really first. Another gentleman customer asked a different employee for the restroom code and she happily took him and opened the door. Hmmm. The inside of the restaurant was scorching hot and the employees are all in the background avoiding customers trying hard to avoid human contact unless it's a co-worker. Never will i return here. First visit here and definitely my last!
  • JB
    Jacqueline Boulanger
    Oct 13, 2025
    3.0
    Hash browns were cold. The rest was decent.
  • TH
    T H
    Oct 6, 2025
    3.0
    This McDonald's is ok. The service is not the best. The food is ok. Not our favorite McDonald's but it will do.
  • RK
    Ratchamroen Kheng
    Sep 16, 2025
    5.0
    It's McDonald's! And what I've noticed coming here everytime 9/10 times people don't know how to read "EMERGENCY EXIT ONLY ALARM WILL SOUND" SIGN ON THE DOOR IN PLAY AREA, and they still exit through that door. Yall stupid or what? 🤣🤣🤣

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on N Mt Vernon Blvd in San Bernardino?

McDonald's on N Mt Vernon Blvd is open for regular dining daily from 6:00 AM to 7:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM at McDonald's on N Mt Vernon Blvd.