McDonald's

3.5
3334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1575 E Highland Ave, San Bernardino, CA
92404, United States

Hours

Reviews

3.5
3,334 reviews
5 stars
1,322
4 stars
568
3 stars
508
2 stars
277
1 star
659

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Cleanliness and Atmosphere

While some noted the nostalgic atmosphere of the location, others reported dirty tables and unsanitary conditions.

Speed of Service

Several reviews mentioned excessively long wait times for food, both in-store and at the drive-thru.
  • NN
    Nijanth
    1 day ago
    1.0
    Got my food 45 mins after ordering in the store.
  • TV
    Tony Pedroza Vega.
    Jan 3, 2026
    1.0
    Muy mal servicio esperar por mucho tiempo para comer una simple hamburguesa. ese dia no comi hamburguesa que triste
  • AC
    Anthony Chavez
    Jan 2, 2026
    1.0
    Ridiculously long wait times no matter when you go.
  • RB
    Roxanne Barajas
    Dec 24, 2025
    1.0
    Poor customer service. Manager is rude and they never give you all your food
  • GH
    Gracey The Fox Husky
    Dec 4, 2025
    1.0
    This is the worse McDonalds I’ve ever been to. The service is worst than I’ve ever seen. I paid for extra sauce, asked 3 times if it would be there, I got told yes and received ZERO. I placed a breakfast order 10 minutes before breakfast ended (I know close but still before). after I went through their horrendously long line it was already past breakfast time. they refused to make it and gave me a refund which they could’ve told me back at the ordering window so I didn’t waste more of MY time. Thanks for nothing, your service quality sucks.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1575 E Highland Ave, San Bernardino?

McDonald's at 1575 E Highland Ave is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24/7.