Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
3,308 reviews
5 stars
1,314
4 stars
565
3 stars
505
2 stars
276
1 star
648
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, leading to frustration among customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Several reviews mentioned unsatisfactory food quality, including stale fries and improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
- FSFRAN SANCHEZ2 days ago1.0Wow. What a crappy place to eat. Employees do not even answer. People saying good morning about 10 times and employees just ignore customers. They need to be trained to be more respectful.
- ACAryan Rodriguez (Clutch)Nov 10, 20255.0It's not a restaurant but it gives a great history of San Bernardino First McDonald's. The collection will take you back when you were a kid. Support our community that is part of Route 66
- WWWayneNov 8, 20251.0Mobil App order. Waited in drive-thru for 45+ minutes at mid night. When I gave pick up code to the staff, she said don’t understand. And they forgot to put nugget sauce and ketchup in my bag.
- AAAlicia AvilaOct 26, 20251.0My burger didn’t come with lettuce or tomato on both my burgers it came with so much mayonnaise no ketchup or mustard my sweet teat on all three of my drinks were so gross tasted like straight of the bottom nasty unsweetened tea I called to complain can’t get through to them goes straight to voicemail Update my whole family got sick stomach pains and diarrhea
- JSJonathan SandovalOct 26, 20251.0We waited respectfully for almost an hour for our food, and after asking about it four or five times, the staff gave us attitude for simply checking on our order. Several other customers were experiencing the same poor service and were just as upset. I recommend avoiding this McDonald’s — there are plenty of other locations with much better service.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1575 E Highland Ave, San Bernardino?
McDonald's at 1575 E Highland Ave is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru service available 24/7.
Can I order delivery from McDonald's in San Bernardino?
Yes, McDonald's offers delivery services including same day and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food online?
Yes, you can order using the McDonald's app available on the iOS App Store and Google Play Store.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location provide free WiFi?
Yes, free WiFi is available for customers at this McDonald's.
What nearby places can I visit after a meal at McDonald's on E Highland Ave?
You can visit World Plaza shopping center, Hector And Mary's Barber And Beauty Shop for a haircut, or Chuze Fitness gym for a workout, all located nearby.
Which banks are located near McDonald's at 1575 E Highland Ave?
Nearby banks include Pacific Premier Bank and Wells Fargo Bank, which also has ATMs available for your convenience.
Are there other fast food restaurants near McDonald's at this location?
Yes, nearby fast food options include Jack in the Box, Wingstop, Louisiana Fried Chicken, Subway, Little Caesars Pizza, and Domino's Pizza.