McDonald's

3.5
2477 reviews
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Business Details

100 E Redlands Blvd, San Bernardino, CA
92408, United States
(909) 825-8906
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
100 E Redlands Blvd, San Bernardino, CA
92408, United States

Hours

Reviews

3.5
2,477 reviews
5 stars
937
4 stars
505
3 stars
384
2 stars
190
1 star
461

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or unsanitary food, with some customers experiencing food poisoning.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with customers often having to wait long periods.

Staff Attitude

There were multiple complaints about staff being unprofessional, unfriendly, or untrained, impacting the overall customer experience.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived poor value for money.
  • OQ
    Olga Quevedo
    Nov 11, 2025
    1.0
    I went on a Tuesday at around 6:25. November 5 I gave the girl my rewards number twice both times she said it didn't go through but I would hear someone inspeaker taking the number. I was scammed 4000 pointed. Shady place. Unprofessional. And ranchet employees. The was through the drive thru
  • C2
    Cappy 2021
    Nov 6, 2025
    5.0
    Great McDonalds except for sharing parking with Starbucks can make it hard to find a spot. Manager and all employees are helpful and friendly.
  • VP
    Victoria Palacios
    Nov 5, 2025
    2.0
    The service was horrible Got my order wrong fine can deal with that it happens but then when I tell the lady she gets rude, so yeah I really don’t like the people there. I’ve been with customer service for over eight years and never have I been rude with my customers.
  • AA
    Ace
    Oct 28, 2025
    1.0
    While the service is okay when you walk in drive-thru not so well. They do not pick up their phone they just hang up they need to be retrained.
  • BW
    Barrie Walters
    Oct 24, 2025
    4.0
    Probably the only McDonald’s that does not offer equal as a sugar substitute for coffee. They do not have a sugar substitute at all. Splendais not a sugar substitute., it is sugar from a different source.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's at 100 E Redlands Blvd, San Bernardino, is open from 5:45 AM to 11:30 PM Monday through Friday.

Does McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery daily from 6:00 AM to 11:45 PM.