Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Bernardino,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,012 reviews
5 stars
587
4 stars
222
3 stars
103
2 stars
42
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting exceptional service experiences.
Food Quality
Mixed reviews on food quality; while some enjoyed the flavors, others reported issues with dryness and tastelessness.
Cleanliness
The dining area received positive remarks for cleanliness, though some noted issues with the bathrooms.
Order Accuracy
Several customers experienced problems with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Value for Money
Customers appreciated the reasonable prices and value offered, especially for the quality of food.
- JCJesus c Cisneros2 days ago1.0Bad service do to the new tablets self service bad bad
- AGanita gatesJan 2, 20263.0I've been ordering a classic chicken tostada salad for a long time at this chain however, lately it comes with zero cheese, no pico, no sour cream.. looks nothing like the picture or description on the menu. Just the chicken on a top of bed of lettuce with some beans and rice hiding at the bottom. Ordered red and green salsa, got one each of the thin containers. Make sure you specify how many you want.
- HRhector rodriguezDec 18, 20255.0the customer service was exceptionally well. All employees asked if I needed assistance and gave quality customer service.
- CBClaudia BarajasOct 19, 20251.0Found a red hair in my food. Absolutely disgusting
- AGAnthony GonzalezOct 19, 20255.0It's a typical Mexican restaurant specializing in charcoal roasted chicken with a delicious flavor, and in this branch the staff is very friendly and attentive
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Bernardino?
El Pollo Loco is open Monday to Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in San Bernardino?
El Pollo Loco is located at 1066 Harriman Pl, San Bernardino, CA 92408.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
What kind of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with a focus on fire-grilled whole chickens marinated with a special recipe of herbs, spices, fruit juices, and garlic.
Is there a drive-thru available at this El Pollo Loco location?
Yes, this El Pollo Loco location offers a drive-thru service.
How can I order food from El Pollo Loco?
You can order food from El Pollo Loco through their website or mobile app, including the El Pollo Loco app available in the Apple App Store.
Are there any nearby restaurants to El Pollo Loco where I can choose a different cuisine?
Yes, nearby options include Fazoli's for Italian food, Dave's Hot Chicken for a chicken-focused menu, In-N-Out Burger for American-style burgers, and Chow Pho for Vietnamese cuisine.
What nearby stores can I visit for mobile phone needs near El Pollo Loco?
Near El Pollo Loco, you will find The UPS Store, AT&T Store, and Verizon stores for various mobile phone and telecommunications needs.
Are there any popular places to visit for dessert near El Pollo Loco?
Yes, you can visit Cold Stone Creamery nearby for ice cream after your meal at El Pollo Loco.