Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced long wait times and order mistakes.
Drink Consistency
Many customers noted issues with drink preparation, including incorrect orders and variations in drink quality.
Staff Attitude
While some reviews praised the friendliness and helpfulness of staff members, others mentioned a lack of engagement and professionalism.
Wait Times
Several customers expressed frustration with long wait times in the drive-thru, particularly during busy hours.
Location Issues
Some customers had difficulty finding the location due to poor signage and layout, impacting their overall experience.
EC
Eric Cha
3 days ago
5.0
Quiet corner location with outdoor seating
GA
Gabriela Alvarez
Nov 17, 2025
3.0
1st time trying Golden eagle.
AS
Angel Sandoval
Nov 15, 2025
5.0
DUTCH BROS! Please treat your awesome employees better and get them something to cover up in the rain. We had a guy soaking wet taking orders today. Please do better I love yall.
OK
Oshin Kazarian
Nov 11, 2025
5.0
The coffee was great I would definitely recommend this place
BB
Brian
Oct 17, 2025
2.0
As someone who has been a fan of Dutch Bros for 20 years, this new location saddens me. I remember when I could go to Dutch Bros and get a great cup of coffee from a smiling employee and it helped me start my day.
Maybe it’s a California spin on a more traditional model, but my visit to this location makes me never want to come back.
This coffee shop has become a coffee club with a bad DJ.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers killer coffees, epic drinks including espresso, lattes, mochas, smoothies, shakes, teas, and energy drinks like the Dutch Bros Rebel.
Do you offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are caffeine-free drinks available?
Yes, caffeine-free options include hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and classic espresso drinks can be made with decaf espresso.
Can I get a free drink on my birthday?
Yes, download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know if you don't have the app.
What are the hours of operation for this Dutch Bros Coffee location?
This location is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
What forms of payment does Dutch Bros accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for other options.
Does Dutch Bros Coffee offer delivery or curbside pickup?
They offer curbside pickup but do not provide delivery services directly. Some third-party services may offer delivery, but the best experience is visiting in person.
How can I find Dutch Bros Coffee when visiting nearby places like Hampton Inn & Suites or Guitar Center?
Dutch Bros Coffee is conveniently located at 877 E Hospitality Ln, near Hampton Inn & Suites San Bernardino and Guitar Center, making it easy to stop by for a drink while visiting those locations.
Are there any nearby dining options close to Dutch Bros Coffee?
Yes, Tasty Goody Chinese Fast Food & Dine-in and Chipotle Mexican Grill are nearby options for dining before or after enjoying your coffee.
Can I access Dutch Bros Coffee if I'm staying at Homewood Suites by Hilton San Bernardino?
Absolutely, Dutch Bros Coffee is near Homewood Suites by Hilton San Bernardino, making it a convenient stop for your coffee and drinks during your stay.