Chipotle Mexican Grill

Reviews

• SR

  Scarlett Riviere

  Mar 3, 2026
  1.0
  I went in last night after spending all day at the VA hospital emergency room. There were two people front of me in line. The young boy —customer who I assumed must've worked there previously by their interactions — was leaning over the sneeze guard, reaching for the food. The two young girls behind the counter were reading and playing with him, not bothered by the lack of etiquette with his actions. They were not focused on the job or the other customers and were giving him star treatment. This took moments away from servicing other customers that just wanted to get in and get out. It was clear by her face the lady waiting behind him was not amused either. By the time I got up to be serviced, I was starving not having eaten all day. I was reused to have patience and respect towards others, so I carried on like the teasing incident hadn't bothered me. The girl clearly didn't want to service me. I had asked plainly if I can order the limited time bowl with the chicken in it. And she her response was very rude. I learned I actually cannot have a customized bowl at Chipotle so that was a shocker. I then asked for soyrizo, she grabbed two very small spoonfuls of it and then looked me dead in the eye and told me they were out. Mind you, there was still more there. I said "oh okay, "and asked for both beans, she gave me the tiniest scoop of one of the beans. I asked for the other again. Once more. She gave me the finest scoop. She continued this with each side I asked for. The bowl was not filled. I paid for my bowl and the gentleman who I was with. I ended up giving him both bowls because my stomach turned sick with how I was treated. The staff on night shift needs to be re-educated on how to treat customers. I will not be coming back to this location even if I have to spend another long day at the VA hospital without food.
• MA

  Murat Akiyev

  Feb 12, 2026
  1.0
  Waited for place order almost 20 mins . And all foods isn’t fresh . And all employee are playing with some nobody come and ask nothing. . Never come to this location! Usually I love it to eat chipotle
• KH

  Kelsey Hensley

  Jan 2, 2026
  5.0
  I don’t usually take the time to write long reviews, but after my experience today, I absolutely had to. During an extremely busy rush hour, Angel, the grill cook, completely stood out in the best way possible. While the restaurant was slammed and the pressure was clearly high, Angel remained calm, focused, and incredibly professional. He was working nonstop on the grill, handling orders efficiently, keeping everything organized, and making sure the food was done right. You could tell he truly cared about the quality of what he was putting out, even when things were hectic. What impressed me the most was that while Angel was clearly carrying the workload during the rush, some of his colleagues were not matching that same level of urgency or teamwork. Despite this, Angel never complained, never showed frustration, and continued to work hard with a great attitude. That level of professionalism and dedication is rare and deserves recognition. The food was excellent, hot, and prepared perfectly — which says a lot considering how busy it was. Angel’s work ethic and commitment absolutely made a difference in the overall experience. Employees like him are the backbone of any successful restaurant, and he is someone who truly represents what great service looks like. Angel deserves serious recognition, appreciation, and honestly, a raise. If management is reading this, please know that this man is an asset to your team. Because of Angel, I would gladly return and recommend this location to others. Outstanding job.
• PM

  Paul Marchu

  Dec 20, 2025
  5.0
  Perfect in and out trip. I bought a steak burrito and a steak bowl. I guess in my hurry (I add guac.) I didnt realize it would be an additional $6. That aside the food is always good. I have come here several times and today I came around 6pm and was in and out of the door in about 8 minutes!
• DR

  Dipika Regmi-Acharya

  Dec 14, 2025
  1.0
  I work nearby and have unfortunately been to this location more than 10 times. The quality and service have steadily gone downhill. Multiple times now, I’ve received bowls with barely any chicken in them. Most of the bowl ends up being rice, which is frustrating given the price. When I was working onsite, I used to come here weekly, and the portions kept getting smaller. Whether it was chicken or vegetables, it felt like just a few pieces. Paying close to $15 for a half-filled bowl is not acceptable, especially when other Chipotle locations are much more consistent.

Frequently Asked Questions About Chipotle Mexican Grill