Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle San Bernardino is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,222 reviews
5 stars
569
4 stars
299
3 stars
110
2 stars
82
1 star
162
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and food prep stations.
Customer Service
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
While some customers enjoyed the food, many complained about small portion sizes, incorrect orders, and food safety issues.
Management Issues
Several reviews indicated mismanagement, with staff shortages and lack of accountability for food quality and cleanliness.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to prices, feeling they were not getting their money's worth.
- NBNathan Bodnar4 days ago1.0The disturbed lady dishing up food gave the least amount as possible of chicken , not even a spoon, she shook it off until there was only enough meat to make a taco. I'm not joking, not even a little. This is how places lose repeat customers. Choose a different place if you actually want food to eat.
- SCSaige “LambertInFrippery” ChaconNov 1, 20252.0I work close by to this place so I'll make an order for myself through the Chipotle app and pick it up over my lunch break on occasion. The first few times I'd ordered, the burritos were great, nice and packed small baby-sized burritos, like damn. Now the service has been slowly declining. Twice now in a row I've gone to pick up my food and there's little to no chicken in the burrito. Mind you it's still a hefty sized burrito, whoop dee doo, but they're closer to what I'd call a rice burrito rather than chicken. The final nail in the coffin and why I'm writing this review now is the lack of service I'd received recently. I get stuck there standing in front of a line of workers (not customers) waiting for my burrito that's just sitting in the back room. I'm not ordering from this place anymore and I should leave a 1 star review but the fact that this place used to be decent makes me feel like I should give them a little bit of credit. Maybe it was a change in staff or management that's causing this.
- MZMelanie ZunigaOct 21, 20251.0My toddler was eating this. Could have gotten stuck in his throat.
- MRMarie RivasOct 6, 20252.0Picked up my food to go It wasn’t too busy for the pick up and it was ready when I got there My food was overall okay but the lettuce was DIRTY and I actually mean DIRTy. The lettuce had clearly not been washed by whoever prepped it. Ended up tossing most of it out. Not coming back to this location. Do better.
- AFAngelica FloresOct 2, 20251.0I got charged for a carne azada bowl when I got barbacoa. & it was mostly rice :((
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in San Bernardino?
Chipotle Mexican Grill is located at 1092 E Hospitality Ln, North of Costco in the Northpoint shopping center, San Bernardino, CA 92408.
What are the opening hours at Chipotle Mexican Grill in San Bernardino?
Chipotle Mexican Grill is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in San Bernardino offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online in San Bernardino?
Yes, you can order online via their official site at https://order.chipotle.com/ or through their Chipotle app.
What kind of food does Chipotle Mexican Grill in San Bernardino serve?
They serve fast-casual Mexican food with customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle support sustainable food practices in San Bernardino?
Chipotle follows "Food with Integrity" principles by sourcing ingredients from farms that use humane and sustainable practices, with no artificial colors, flavors, or preservatives.
What nearby restaurants can I visit around Chipotle Mexican Grill in San Bernardino?
Nearby restaurants include Wingstop, Subway, Myung Ga Tofu & Korean BBQ, 77 Phò Vietnamese Restaurant, Panera Bread, Alanberto's Mexican Restaurant, Starbucks, Jack in the Box, and Shiki Sushi Teppan BBQ & Sports Bar.
What other services and stores are near Chipotle Mexican Grill in San Bernardino?
Nearby services and stores include Costco Wholesale, Spectrum (internet and mobile services), Lendmark Financial Services, Di Milano Nail Salon, Totally Nails & Spa, Devolls Liquor, 7-Eleven, Fast5Xpress Car Wash, and Purevision Optometry Inc.
Is there a convenient way to pick up groceries or shop while visiting Chipotle Mexican Grill in San Bernardino?
Yes, Chipotle is located north of Costco in the Northpoint shopping center, making it easy to combine dining with wholesale shopping and other retail needs at Costco and nearby stores.