Baskin-Robbins

4.4
406 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 202 E. Highland Ave, San Bernardino, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
202 E. Highland Ave, San Bernardino, CA
92404, United States

Hours

Reviews

4.4
406 reviews
5 stars
269
4 stars
81
3 stars
30
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude or inattentive service.

Ice Cream Quality

The ice cream is generally well-received, with many customers enjoying the variety and taste, although there are occasional complaints about specific flavors.

Cleanliness

Cleanliness is a recurring issue, with some customers noting unsanitary conditions and a need for better maintenance in the dining area.

Pricing

Customers express concerns about rising prices and discrepancies between advertised and actual costs, leading to dissatisfaction.

Speed of Service

Service speed varies; some customers report quick service while others mention long wait times and slow staff.
  • DE
    Danielle Espinoza
    Aug 21, 2025
    5.0
    First time here, and customer service is amazing. The girl with the flower tattoo on her right arm w the long braid is super nice and attentive. She needs a raise :) coming back soon <3
  • JJ
    JOnas
    Jul 28, 2025
    5.0
    The staff here was very nice. The ice cream options are really good. Nothing like ice cream on a hot day. Be nice and patient!!
  • LL
    L
    Feb 13, 2020
    2.0
    Girls working were nice, but my ice cream was NOT— it tasted like fridge not Jamoca ice cream.
  • MM
    Mike Mann
    May 14, 2018
    4.0
    Ice cream very good stuff
  • BB
    Brisa.Marina
    Jan 31, 2018
    5.0
    De las mejores nieves

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.