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Arby's

3.8
(1320 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
670 Se St, San Bernardino, CA
92408, United States

Hours

Reviews

3.8
1,320 reviews
5 stars
606
4 stars
297
3 stars
191
2 stars
63
1 star
163

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh items while others reported cold or undercooked food.

Customer Service

Customer service experiences varied; some praised staff for being friendly and helpful, while others reported rude or unprofessional interactions.

Cleanliness

The cleanliness of the restaurant received positive feedback, with many noting a clean dining area and well-maintained facilities.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling it was reasonable while others considered it overpriced.
  • LP
    Loreen Brownell Perez
    Jan 30, 2026
    5.0
    Im in love with the mozzarella sticks lol
  • TM
    Twizted Mannix
    Jan 24, 2026
    4.0
    First times, like the crinkle fries. Quality was decent, fresh.
  • KM
    Krissy Marie
    Dec 31, 2025
    1.0
    I ordered 5 piece tenders and fries through DoorDash. The restaurant is only 1.2 miles away from my job location. Everything was ice cold when I received it. The tenders were actually undercooked and raw in the middle. Made me sick to my stomach. I called the restaurant and asked for the manager. I told her about the food quality and that the tenders were undercooked and she actually implied that I was lying “no we check our meat temperature before we serve the food” she started arguing with me and hung up. Rude and unprofessional customer service I would never eat there again. What if my toddler ate that and had gotten sick? Terrible. Here’s a word of advice: if a customer calls in and reports that the food wasn’t thoroughly cooked, you should probably listen and not argue with them so that no one else gets sick. Or maybe you just don’t generally care
  • SL
    S Lombardo
    Dec 24, 2025
    2.0
    Blechhhh!
  • BB
    Bri
    Nov 7, 2025
    5.0
    When I went to Arby’s I was greeted by a really kind cashier , his name was Robin and for my first time being at Arby’s I didn’t know what I wanted and he came in with great recommendations on what I should try ! And his customer service was so good and he was very nice :3!

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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