Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
1,317 reviews
5 stars
605
4 stars
294
3 stars
192
2 stars
63
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others reported cold or unsatisfactory food.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing to a positive dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and long wait times, indicating issues with order accuracy and efficiency.
Pricing Concerns
Some customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
- KMKrissy MarieDec 31, 20251.0I ordered 5 piece tenders and fries through DoorDash. The restaurant is only 1.2 miles away from my job location. Everything was ice cold when I received it. The tenders were actually undercooked and raw in the middle. Made me sick to my stomach. I called the restaurant and asked for the manager. I told her about the food quality and that the tenders were undercooked and she actually implied that I was lying “no we check our meat temperature before we serve the food” she started arguing with me and hung up. Rude and unprofessional customer service I would never eat there again. What if my toddler ate that and had gotten sick? Terrible. Here’s a word of advice: if a customer calls in and reports that the food wasn’t thoroughly cooked, you should probably listen and not argue with them so that no one else gets sick. Or maybe you just don’t generally care
- SLS LombardoDec 24, 20252.0Blechhhh!
- BBBriNov 7, 20255.0When I went to Arby’s I was greeted by a really kind cashier , his name was Robin and for my first time being at Arby’s I didn’t know what I wanted and he came in with great recommendations on what I should try ! And his customer service was so good and he was very nice :3!
- PDPorscha DowdyNov 4, 20255.0Just wanted to give the Assistant Manager Brandy a shout out. Her customer service went above and beyond. I've been sleeping on Arby's and she not only gave good recommendations on what to order but she took the time out to let me know all what Arby's now offer. Thank you Brandy, me & my Family will definitely be back!
- RSRobert Jacka aka S.O.TerricJul 31, 20254.0They have a pretty good BBQ brisket, but it's not inexpensive and the drive thru is tight curve