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Wingstop

3.1
(174 reviews)

Business Details

1130 S. Main St., Salinas, CA
93901, United States
(831) 703-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Salinas S. Main St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1130 S. Main St., Salinas, CA
93901, United States

Hours

Reviews

3.1
174 reviews
5 stars
69
4 stars
20
3 stars
11
2 stars
7
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for orders, often exceeding the estimated times, and poor customer service from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and a lack of accountability from management regarding refunds.

Food Quality

While some customers enjoyed the food, there were multiple complaints about overcooked items, cold food, and instances of food poisoning.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including refusal to provide refunds and lack of support for staff.
  • GC
    Gloria castelan
    4 days ago
    5.0
    Excellent service😌😌
  • MV
    Michael Vicent
    Jan 19, 2026
    1.0
    Horrible service. Placed an order online that was supposed to be ready 8-13 minutes. When I arrive, the guy says they ran out of fries and don't know when they'll get more or where his manager is because he " disappears all the time" . I asked for a Refund because I had a 1 year old and a 5 year old waiting on the car with my wife and got attitude from the employee who said he couldn't refund me because only the manager could do it. Then all the employees basically hid in the back and ignored anyone there who didn't walk in for a new order. No food and lost my money. Never coming back here again and I suggest others do the same.
  • MR
    Miguel Ramirez
    Jan 3, 2026
    1.0
    The first time I came to this place was on December 26th, and after an hour and a half, I finally received my order because it was a holiday. Today, January 3rd, I placed an online order, and it was supposed to take between 28 and 38 minutes, but I've already been waiting 45 minutes after arriving 40 minutes after placing the online order. A terrible place, and the employees are unfriendly. I will never come back again
  • KM
    Karen Miranda
    Dec 30, 2025
    1.0
    Placed an order at 11am for pickup at 12pm. I get to the establishment at exactly 12pm and am told that my order will be ready in 15-20 minutes. I ask why since I had ordered an hour prior with an expected pickup time and was informed they don’t receive the orders until the said pickup time. Their ordering ahead system is completely messed up, I expected my food to be ready on time for my lunch break. When my food was finally ready it was cold so I don’t understand why it took so long if it seemed like it had just been sitting out. Completely and utterly disappointed. The staff were nice but these systems must be improved.
  • CC
    Christopher Carver
    Dec 6, 2025
    2.0
    Food is good but takes way longer than they tell you every single time. Be ready to wait 60 minutes plug when they tell you 10-15.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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