Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Salinas S. Main St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.1
170 reviews
5 stars
66
4 stars
20
3 stars
11
2 stars
7
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Delays
Customers frequently reported long wait times for their orders, often exceeding the estimated times given.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude or unhelpful.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and issues with online ordering.
Food Quality
While some customers enjoyed the food, there were multiple reports of food being cold, overcooked, or leading to food poisoning.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and hygiene concerns.
- MRMiguel RamirezJan 3, 20261.0The first time I came to this place was on December 26th, and after an hour and a half, I finally received my order because it was a holiday. Today, January 3rd, I placed an online order, and it was supposed to take between 28 and 38 minutes, but I've already been waiting 45 minutes after arriving 40 minutes after placing the online order. A terrible place, and the employees are unfriendly. I will never come back again
- KMKaren MirandaDec 30, 20251.0Placed an order at 11am for pickup at 12pm. I get to the establishment at exactly 12pm and am told that my order will be ready in 15-20 minutes. I ask why since I had ordered an hour prior with an expected pickup time and was informed they don’t receive the orders until the said pickup time. Their ordering ahead system is completely messed up, I expected my food to be ready on time for my lunch break. When my food was finally ready it was cold so I don’t understand why it took so long if it seemed like it had just been sitting out. Completely and utterly disappointed. The staff were nice but these systems must be improved.
- CCChristopher CarverDec 6, 20252.0Food is good but takes way longer than they tell you every single time. Be ready to wait 60 minutes plug when they tell you 10-15.
- CZChantel ZavalaNov 29, 20251.0Worst Wingstop in Salinas when it comes to customer service, delivery services and when you call the store it goes straight to voicemail workers are all disrespectful and don't care about doing their job right
- NSNatalie SchwirzkeNov 22, 20251.0Every time we order food, the wait is over an hour. We also can never order over the phone because the number shown on the company site does not work. This is ridiculous. Not only that, I went in this evening around 7:26 pm in hopes of picking up my order and the girl working the cash register was incredibly nasty. I have worked customer service for a long time and her attitude was unacceptable. She did not have a name tag, or I would mention her by name. My whole family and I will never come back here again and I will be sure to let the rest of my friends and family know too. Shame on management and the owner for allowing this. Currently trying to cancel and refund my order.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Salinas S. Main St?
Wingstop Salinas S. Main St is open daily from 9:30 AM to 1:00 AM.
Does Wingstop Salinas S. Main St offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order online for Wingstop Salinas S. Main St?
Yes, you can order online for carryout and delivery through their website or Wingstop app.
What types of wings and flavors are available at Wingstop Salinas S. Main St?
They offer classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through service available at Wingstop Salinas S. Main St?
No, the drive-through service is currently closed all days of the week.
What payment options does Wingstop Salinas S. Main St accept?
They accept American Express, Discover, MasterCard, and Visa.
Where is Wingstop Salinas S. Main St located?
Wingstop is located at 1130 S. Main St., Salinas, CA 93901, United States.
What nearby dining options can I explore around Wingstop Salinas S. Main St?
Nearby dining options include Sea Harbor Fish Market And Restaurant, Taste Of Thai Fusion, Salad Shoppe, Big Joe's BBQ, Ginger Thai Kitchen, Baskin-Robbins, and Winchell's Donut House.
Are there any nearby fitness centers close to Wingstop Salinas S. Main St?
Yes, Anytime Fitness and Snap Fitness are nearby gyms where customers can work out.
What nearby convenience and service stores are around Wingstop Salinas S. Main St?
Nearby convenience and service locations include CVS Pharmacy, RadioShack, LibertyX Bitcoin ATM, and Exxon & Mobil Stations, useful for quick errands before or after your meal.