McDonald's

3.4
906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17537 Vierra Canyon Rd, Salinas, CA
93907, United States

Hours

Reviews

3.4
906 reviews
5 stars
299
4 stars
184
3 stars
164
2 stars
71
1 star
188

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and broken drink machines.

Food Quality

Mixed feedback on food quality, with some praising freshness while others complained about poorly prepared items.

Drive-Thru Experience

Customers experienced long wait times and poor service in the drive-thru, often feeling neglected compared to drive-thru orders.
  • JR
    John Review
    Nov 16, 2025
    1.0
    I post maybe 1 time over two or three years, usually after exceptionally good or bad experiences, today was one of those days here at McDonald's. Placed a mobile order. The car in front of me kept handing back open food, which was obviously a problem. When I pulled up, I asked the staff if any of that food had been mixed with ours, and they said no. But when we got our bag home, there were loose lettuce, condiments, and tomatoes inside... obviously they took back the items, semi wrapped them and put them in our bag. DISGUSTING!!! I didn’t check at the window because I didn’t want to hold up the line, but when we got home, we discovered our order was also missing items. Extremely poor experience. I usually let things like this go, but this was genuinely disgusting and unacceptable. Franchise owner owns a bunch of McDonald's in the area and just collects income, no attention to quality or service. Prices are always higher here and service is subpar. Do yourself a favor, give some other restaurant a try, avoid this place at all costs.
  • CL
    Cryss Luvv
    Nov 8, 2025
    2.0
    Did half ass jobs on our food
  • SP
    Steven Palefsky
    Nov 7, 2025
    3.0
    What can I say, it's McDonald's! Good coffee.
  • SY
    Scoob YDoo
    Oct 10, 2025
    1.0
    I came here today specifically to get monopoly pieces so I ordered four items that said they would come with Monopoly pieces and I received zero monopoly pieces. Every piece of packaging had no monopoly pieces. What a waste of time and money.
  • AL
    Annette Longo
    Sep 28, 2025
    1.0
    There are zero baby changing tables in the restrooms!! And good luck asking an employee for ANYTHING…they rarely come to the counter. The entire kitchen process should just be automated at this point.. 🙄

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 17537 Vierra Canyon Rd, Salinas, CA?

McDonald's at this location is open daily from 5:00 AM to 9:00 PM.

What are the drive-through hours for this McDonald's?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).