Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some employees received praise for their helpfulness, while others were reported as rude or inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.
Cleanliness
The cleanliness of the restaurant received positive remarks, but there were also complaints about unsanitary conditions and unclean tables.
Speed of Service
Service speed varied significantly, with some customers reporting long wait times and others noting quick service.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
NH
NATASHA HENRY
Feb 9, 2026
5.0
Today I received the best customer service, when ordering just an ice cream 🍦 cone from Sergio! He placed my order on their automated machine for me, served me the ice cream cone, and asked if I needed napkins. I literally had less than 10 minutes left on my lunch 🙃 hour as well ! His customer service was exemplary, as well as his demeanor. Thanks Sergio!! If I ate the food there, I'd return repeatedly !!
BR
Bet Refi
Jan 28, 2026
5.0
Buen servicio,amables y buen lugar !!
SD
Sarah DeVilla
Jan 4, 2026
5.0
Great service from all employees thus far!!! I cant always make coffee, and coffee for $1, cant go wrong!!!!
Still want to get the receipt and acknowledge some employee names that made my day :)
JO
Jason Ortega
Dec 30, 2025
1.0
I’m not sure if the store manager or owner is looking at these reviews to help improve their customer experience.
Came to get my child a happy meal, probably the poorest experience I have had at a McDonald’s.
I was standing at the front to have my order taken. Someone after a few minutes asked me do you need something? I said I would like to order, I was told “order at the Kiosk. “
I ordered at the Kiosk got my order 10 min later my order # was called there was no interaction just food left out on a countertop. I checked my items, unfortunately not what I ordered but I wasn’t waiting around to have it fixed.
I would rather to go to IN&OUT Burger for the prices MCDonalds is charging and the service they are providing.
PS
Paige Smothers
Dec 27, 2025
1.0
Every time I come here, they are out of buffalo sauce without fail. Its not that hard just order more sauce if you know it's gonna run out. I dont even want my nuggets with no sauce :(
What are the operating hours for dine-in at this McDonald's location?
This McDonald's in Salinas, CA is open for dine-in daily from 5:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.
What are the delivery hours for McDonald's in Salinas?
Delivery is available Monday from 6:00 AM to 11:30 PM, Tuesday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 5:00 AM to 10:00 PM.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for delivery or curbside pickup through their online ordering platform at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
What services and payment options does this McDonald's offer?
This location offers drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and free WiFi. Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1213 S Main St, Salinas, CA 93901, USA.
What other dining options are near this McDonald's that customers might want to visit?
Nearby dining options include Papa Murphy's (pizza), Super Pollo Taqueria (Mexican chicken), Mi Taqueria (Tex-Mex), Elli's Great American Restaurant (American diner), and Boardwalk Sub Shop (sandwiches).
Are there any nearby stores where I can shop for hardware or automotive parts?
Yes, nearby you can find Salinas Ace Hardware, Ace Hardware, and O'Reilly Auto Parts for hardware and automotive needs.
If I need pharmacy or health services near McDonald's, where can I go?
You can visit Star Care Pharmacy or Star Pharmacy and Gifts near McDonald's for pharmacy needs, and Salinas Valley Dental Care or Salinas Sleep Dentist for health services.
Is the McDonald's restaurant active on social media and how can I follow them?
Yes, you can follow McDonald's USA on social media platforms like X (formerly Twitter), Instagram (@mcdonalds), TikTok, and Facebook (McDonalds1213SMainSt) for updates and offers.
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