McDonald's

3.6
844 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1213 S Main St, Salinas, CA
93901, United States

Hours

Reviews

3.6
844 reviews
5 stars
340
4 stars
170
3 stars
147
2 stars
61
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, forgotten orders, and poor service from staff, leading to frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold fries, incorrect orders, and unsatisfactory preparation.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and attentiveness among employees.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, indicating that it may deter them from returning.
  • SD
    Sarah DeVilla
    Jan 4, 2026
    5.0
    Great service from all employees thus far!!! I cant always make coffee, and coffee for $1, cant go wrong!!!! Still want to get the receipt and acknowledge some employee names that made my day :)
  • JO
    Jason Ortega
    Dec 30, 2025
    1.0
    I’m not sure if the store manager or owner is looking at these reviews to help improve their customer experience. Came to get my child a happy meal, probably the poorest experience I have had at a McDonald’s. I was standing at the front to have my order taken. Someone after a few minutes asked me do you need something? I said I would like to order, I was told “order at the Kiosk. “ I ordered at the Kiosk got my order 10 min later my order # was called there was no interaction just food left out on a countertop. I checked my items, unfortunately not what I ordered but I wasn’t waiting around to have it fixed. I would rather to go to IN&OUT Burger for the prices MCDonalds is charging and the service they are providing.
  • PS
    Paige Smothers
    Dec 27, 2025
    1.0
    Every time I come here, they are out of buffalo sauce without fail. Its not that hard just order more sauce if you know it's gonna run out. I dont even want my nuggets with no sauce :(
  • CF
    Claudio Froman
    Dec 4, 2025
    1.0
    The service is abysmal it took 15 minutes to get any assistance while the staff stood there and joked without doing any real work. They quite literally played with customers food as a line wrapped around the drive through.
  • BG
    Bill Graham
    Nov 13, 2025
    2.0
    Sandwich was nearly burnt lopsided and fell apart easy.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at this McDonald's location?

This McDonald's in Salinas, CA is open for dine-in daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to midnight.