Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of employees ignoring requests or displaying poor attitudes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The dining area and restrooms received positive remarks for cleanliness, although some customers noted issues with the overall organization.
Food Quality
While some customers enjoyed the food, there were complaints about items being cold, overcooked, or not meeting expectations.
Kiosk Experience
Customers expressed frustration with the kiosk ordering system, citing technical issues and a lack of assistance from staff.
RG
Rebeca G
Feb 21, 2026
5.0
Hello everyone! I went to the one on North Main this morning for breakfast
And a girl name Brianda help me at the kiosk she was very polite and patient w me
Which i appreciated cus there's no a lot of
Servants like that this days...thanks Brianda for make may day better I hope there's more employees like you Miss! Good job😊👍
M4
Mr fly BRY 42017 420
Feb 21, 2026
1.0
I always order at the kiosk. I’ve had no problems before I order at the register because I like extra special Mac sauce the manager, nor would an employee help me. They told me I had to do it at the kiosk, but I can go to the drive-through and order special heavy sauce rude very rude I been eating here for 35 years
Not no more
DL
Diego Lopez
Jan 16, 2026
1.0
Not 24 hrs fix ur hours
KS
Kristy Salinas
Jan 1, 2026
1.0
I always go to this location and on 12/30/25 at 5:45pm-5-55pm according to my receipt we had a really bad experience w three workers that day. They did not want to speak Spanish. They were racist and rude. They got my order wrong and when I told her I asked for different drinks she walked away and another worker came gave me the same wrong drinks and was really rude when she handed the drinks. Please fix this. This is the first time it happens. I live down the street so I will not stop coming. Wouldn’t like to have another bad experience. Thanks
HL
Holland Laura
Dec 29, 2025
1.0
I paid 19.29 and they shorted me 1 cent. I know it doesn't seem lot to most but the point is that they are doing this toEVERYONE who pays cash. McDonald's is a multi billion dollar company but yet takes from its customers! Absolutely disgraceful.
If you add it up they served over 20,000 people a day times that by 30 days they are gaining $6,000 each month give or take! They steal from the people!