Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Salinas,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
551 reviews
5 stars
293
4 stars
141
3 stars
56
2 stars
21
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported poor service and incorrect orders.
Food Quality
Food quality received varied feedback; some customers enjoyed the flavors and freshness, while others found certain items mediocre or poorly prepared.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported issues with dirty tables and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and misunderstandings, indicating a need for better attention to detail by staff.
- JAJaime AvinaDec 26, 20255.0I went to order Chicken Avocado Quesadillas. I ordered 3, once I got my order wrong. I was advised they no longer sold them and got the wrong order. It was a misunderstanding of me not knowing and possible new employee. I came back and asked if they were still being sold. Other employee told me yes. I wanted to purchase 2 more of the correct quesadillas. - The employee that helped me didn’t want to charge me. I insisted but she said no. I left and when I got home, I saw she had given me not 2 but 3 quesadillas! Thank you! Now I feel like I robbed the place! Great service.
- AHAudrey HarshmanDec 24, 20253.0The food was quite mediocre. The street corn burrito bowl was boring, seemed to have canned. Unseasoned corn and not much chicken. Likely won't eat there again
- SRSteve RamirezDec 3, 20255.0Good Chicken, I like the edible bowls they have. A good lunch place.
- JPJoe PerezOct 21, 20253.0Walked in 9:30am as stated on website. I was told not open til 10am on a Tuesday.
- OAOrlando AugustSep 6, 20255.0Flame grilled chicken with all the flavors.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Salinas?
El Pollo Loco in Salinas is open daily from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery services and what are their hours?
Yes, El Pollo Loco offers delivery every day from 9:30 AM to 10:00 PM.
Can customers dine in at El Pollo Loco, and when is it open for dine-in?
Yes, dine-in is available daily from 9:30 AM to 10:00 PM at El Pollo Loco in Salinas.
Where is El Pollo Loco located in Salinas, CA?
El Pollo Loco is located at 1259 N Davis Rd, Salinas, CA 93907, United States.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
How can I order food from El Pollo Loco online?
You can order food online via their ordering website or through the El Pollo Loco mobile app.
What are the holiday hours during Christmas at El Pollo Loco Salinas?
On December 24th, El Pollo Loco is open from 9:30 AM to 7:00 PM. It is closed on December 25th.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby options include The Bagel Bakery for baked goods, Khao San Thai Kitchen for Thai food, and Haiku Hawaiian BBQ for Hawaiian-style meals.
Are there pet services close to El Pollo Loco in Salinas?
Yes, PetSmart is located nearby offering pet supplies and services for your convenience.
Which nearby retail stores could I visit when going to El Pollo Loco?
You can visit OfficeMax for business supplies, Dollar Tree for discounts, and Cricket Wireless for mobile phone needs near El Pollo Loco.