Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Salinas,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
822 reviews
5 stars
438
4 stars
200
3 stars
99
2 stars
35
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with reports of rude staff and poor order accuracy, particularly at the drive-thru.
Food Quality
While many customers praise the food for being delicious and flavorful, there are complaints about portion sizes and food preparation issues.
Cleanliness
Some customers noted cleanliness issues, particularly with the dining area and food handling.
Customer Experience
Overall, some customers enjoy the friendly atmosphere and quick service, but others express frustration with the lack of attention from staff.
- SDSarah DeVillaJan 4, 20265.0Can't cook atm. On a low budget too. Loosing my appetite for fast food. Downloaded the app for discounts. Next best thing, cant complain. FRIENDLY STAFF TOO!!! ALWAYS have been nice. A++++
- ZLZixiao LiuDec 27, 20255.0Great!
- RPRosalva PerezDec 14, 20255.0Sabroso pollo
- SNSarahi NuñezDec 4, 20251.0Pesimo servicio huele horrible y te roban, pagas por la comida y te hechan lo q se les da la gana, muy pequeño el pollo y el guacamole me cobraron 2 grandes y jamás me lo hecharon y cuando levanté mi pedido me voltearon a ver horrible jamás vuelvo a ese lugar no lo recomiendo para nada
- RLRobertt LemkeOct 28, 20255.0This place SMACKS! It is fantastic, clean, and efficient! The people here were very helpful when I was trying to order and helped me pick out what I really wanted. I got the double chicken bowl and salsa verde quesadilla. I ordered at 6 pm and got my food within a few minutes. I know it's a chain, but I will vouch for this specific location!
Frequently Asked Questions About El Pollo Loco
What are the regular business hours of El Pollo Loco in Salinas, CA?
El Pollo Loco in Salinas is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco in Salinas offer dine-in services?
Yes, El Pollo Loco offers dine-in from 9:30 AM to 10:00 PM every day.
What are the delivery hours for El Pollo Loco in Salinas?
Delivery is available daily from 9:30 AM to 11:00 PM.
Are there special holiday hours for El Pollo Loco in Salinas?
Yes, on December 24th they close at 7:00 PM, on December 25th they are closed, on December 31st they close at 8:00 PM, and on January 1st they are open from 10:00 AM to 9:00 PM.
Can I order food online from El Pollo Loco in Salinas?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/e-market-st-griffin-st or via the El Pollo Loco app.
What types of payment does El Pollo Loco in Salinas accept?
El Pollo Loco accepts American Express and Visa credit cards.
Does El Pollo Loco in Salinas offer catering or drive-through services?
Yes, El Pollo Loco provides catering services and has a drive-through available.
What nearby automotive services are close to El Pollo Loco in Salinas?
Nearby automotive services include J & N Collision Auto Repair, Calderon Tires, Frank's Auto Sales, Silicon Valley Automotive, and West Market Auto Body. These businesses are convenient if you need car repair or sales before or after dining.
Are there other food options near El Pollo Loco in Salinas?
Yes, Valdez Hot Dogs offers American and Mexican food nearby, and Paleteria Garcia serves ice cream and smoothies, ideal for a dessert after your meal.
What local attractions or stores are near El Pollo Loco for visitors to explore?
Close by, you can visit the Class-N-Trash Thrift Store, the Church of Christ Salinas for religious services, or shop at Smart & Final grocery store.