Buffalo Wild Wings

Reviews

• RS

  Ruth Sosa

  Apr 7, 2026
  1.0
  We went in with a group of baseball boys to have some early dinner on our way back to San Jose. The boys immediately got a table for 9 and when I told the hostess we were with them but wanted our own separate table she said it would be 15-20 minutes for 2 (TWO) people. I don't get it as it was only around 6:15 and there were 2 empty tables by the boys that would accommodate 2 people. There were actually quite a few empty tables throughout the restaurant. I then went to tell the hostess to take our names off the list because by the time we would get seated our boys would have already been done eating. She didn't even offer to seat us right away or make it right. In this economy where people are saving money and eating out less you would think the customer service would be outstanding. All I can say is maybe this staff should take a trip to our B-Dubs in San Jose and learn what customer service is about.
• MN

  M N

  Feb 21, 2026
  1.0
  Service was disappointing from the moment we walked in. We waited about 15 minutes for a table without any acknowledgment. Mariana, made eye contact with me twice but never smiled, greeted us, or communicated about the wait. Instead, she focused on refilling napkins, which apparently took priority over guests standing there waiting. After finally being seated, we waited another 10 minutes before being helped. Our waiter was okay — he took our order and the food came out fairly quickly — but the overall experience reminded me why I don’t usually come here. What really concerned me was seeing a cook come out of the kitchen touching his nose and then return to the kitchen area. I didn’t see him wash his hands, which raised serious concerns about hygiene and food safety. Customer service and cleanliness set the tone for a restaurant, and unfortunately, this visit missed the mark.
• BQ

  bahram qaderi

  Jan 30, 2026
  1.0
  You know I been here at at 7 :30 I been waited until 9:20 they haven been even have a table for us to set and eat although there were a lot of table within the restaurant but they were not willing to set people it’s really occurred for me that customers that were waiting they were not willing to help them to eat it’s very strange this location missed mange by their a shift manger or general manager they have to take look more in to their business because they can’t afford to survive Even the People to pay and eat. It’s funny.
• CG

  Carlos Andrés Morales glez

  Jan 22, 2026
  4.0
  La atención al cliente no fue tan buena La comida ps genial lo mismo que en todos los buffalos
• WG

  Wesson Gomez

  Jan 10, 2026
  3.0
  I love there food but today I went there was not that much people and it was a 30 minute wait