It was mid 2012 when co-founders Michael Sanchez & Stephen Mentze began Mast Coffee Co. The dream was to offer an extraordinary customer experience alongside phenomenal coffees, while developing true relationships with purveyors and customers alike.
Fast forward to present day. Through hard work and innumerable blessing, Mast has grown into an award winning coffee provider that reaches customers across the globe.
We strive to treat everyone we encounter as family and are devoted to the continued development of the people around us, and this industry that we love so much.
Be Kind. Serve Diligently. Be Excellent.
-Mcco
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.