Wendy's

3.7
1763 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2646 Watt Avenue, Sacramento, CA
95821, United States

Hours

Reviews

3.7
1,763 reviews
5 stars
698
4 stars
406
3 stars
279
2 stars
130
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and frequent order mistakes, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the overall customer service, citing rude interactions and unprofessional behavior from staff.

Positive Experiences

Some customers highlighted positive experiences with friendly staff and good food, particularly praising specific menu items like burgers and chili.

Cleanliness Concerns

Multiple reviews pointed out cleanliness issues within the restaurant, including dirty areas and unsanitary conditions.
  • EC
    Eric Curtoys
    Nov 14, 2025
    1.0
    They only do 1 order at a time. If you pull up at the speaker, you have to wait for the car at the window to pull away before they will take your order. Proceed to have me pull to a parking spot so they can make fresh tenders. That's fine, bring the bag out 5 mins later and there's no fries. Have to get out and go inside to get my fries. Get home, and there's only 3 tenders in my 4 pc order. 2nd straight visit gone wrong, won't be back.
  • JA
    Junaid Afghan
    Oct 28, 2025
    1.0
    the manger is very rude with the delivery drivers
  • LW
    Lance W
    Aug 31, 2025
    1.0
    Waited in line for 10 minutes. No one would help us. They were too busy helping customers to the bathroom and the drive-through.
  • JR
    Joseph Rivera
    Aug 13, 2025
    1.0
    Horrible service! Everytime i come here the drive thru line takes forever even if there’s nobody in line and then on top of that they’ll forget items or give you the wrong item, The couple people I’ve had working the window have been very rude as well. Something needs to change at this location because I won’t be going here again till it does.
  • JT
    J T
    Aug 7, 2025
    1.0
    Went there and ordered breakfast. Got my whole order wrong. They offered to replace the food the next time I came. I came back yesterday and they gave me the wrong order again. You can tell them twice and they will ask you to pull forward so they can give you the wrong order if you dont look before you leave. My suggestion dont go there. Go down the street to the other Wendy's they get your order correct.

Frequently Asked Questions About Wendy's

Is 2646 Watt Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.