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Thai Basil

4.3
(562 reviews)

Business Details

2431 J St, Sacramento, CA
95816, United States
(916) 442-7690
https://thaibasilrestaurant.com

About

Thai Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Thai Basil
2431 J St, Sacramento, CA
95816, United States

Hours

Reviews

4.3
562 reviews
5 stars
341
4 stars
122
3 stars
52
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the deliciousness and freshness of many dishes, particularly the vegan options, but some noted inconsistencies in flavor and portion sizes.

Service Issues

Several reviews highlighted poor customer service experiences, including rudeness and lack of attentiveness from staff.

Cleanliness Concerns

Some customers reported unsanitary conditions, including sightings of pests, which negatively impacted their dining experience.

Pricing

Many customers felt the prices were high relative to portion sizes and quality, leading to mixed feelings about value for money.

Atmosphere

The restaurant's ambiance was generally well-received, with mentions of a pleasant environment and outdoor seating options.
  • JJ
    Junior Jones
    2 days ago
    5.0
    The food was great with great service. Seafood soup!
  • II
    Itzel I
    Feb 18, 2026
    5.0
    the wait was a little long but manageable and the food was delicious 🤤
  • SJ
    Sun Jun
    Feb 18, 2026
    1.0
    Was in there for lunch and a cockroach was climbing up the wall. I folded my menu and walked out. Ive been going there for years.not anymore
  • KT
    Kim Trail
    Feb 7, 2026
    3.0
    Chicken in the chicken curry was dry. Not a repeat spot for me.
  • TB
    Terrance Brown
    Jan 13, 2026
    3.0
    The building and atmosphere is great. The decor is on par for a Thai restaurant. The food was mid. First of all I ordered a medium spice pad thai that is kind of dry. Usually when I order a medium spice my lips are burning with a nice friendly tingle. That's my usual go-to order and it was a little wet. Secondly the tofu was not fried so it didn't give that exciting texture. And where was the egg.? Thirdly for the extra $3 that they charge you to put chicken on it it was less than 2 oz of chicken meat. On top of the fact that they can justify a high price because of where they're at. They're better Thai places around here. If you like bland Thai food this is right up your alley. Now listen I travel for work and every city I go to I try at least one Thai restaurant and I always get the same exact dish. So far from end of 2024 to 2026 I've been to at least 20 different Thai restaurants up and down the highway 5 and highway 99 corridor.. The last place I went to this friendly little place in Madera California My bill was only $37. Here my bill was $50 including the tip. Usually when I go and buy pad Thai there is food left over to take home. You guys are being cheap put more food on the plate. Y'all dropped the ball

Brand Certified Facts from Thai Basil

Thai Basil partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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