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Subway

3.6
(235 reviews)

Business Details

731 J Street, Sacramento, CA
95814, United States
(916) 444-4484
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sacramento Subway® Restaurant at 731 J Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
731 J Street, Sacramento, CA
95814, United States

Hours

Reviews

3.6
235 reviews
5 stars
114
4 stars
37
3 stars
20
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and negative interactions.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Several customers complained about stale bread and poorly made sandwiches, while a few praised the freshness of the ingredients.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good service.
  • JG
    Jesus Gutierrez
    2 days ago
    1.0
    I wanted to cancel my order seconds after I placed it they denied and wouldn’t answer the phone
  • DG
    DedTed Genkai
    Feb 25, 2026
    2.0
    I came in around 7pm today and the man working here was on his personal phone on speaker. He had me pay before i even got anything or fully knew what i was getting and didn't want to properly explain that the ebt card reader was broken while trying to get me to use a different machine, which i had a natural distrust for. He was also very rude to the customer behind me and refused to answer him the simple question of what the sandwhich of the day was. He chose to argue with him and tell him anything but the answer to the question he was asking, all while the customer was being very patient and polite.
  • CP
    Craig Hayward, Ph.D.
    Jan 30, 2026
    5.0
    Had a great vegetarian sandwich here. Ordered through the app and it was ready quickly. Staff were chill. The seating area was clean and orderly with plenty of seating. A good option for a sub!
  • TS
    Trond Anders Sorvoja
    Jan 4, 2026
    2.0
    It was not what I expect from a Subway. The food was about what you would expect, neither good nor bad, but the rest of the experience dragged it down. The staff was not friendly or polite, and the restaurant was dirty enough that I kept noticing it while I ate. I remember thinking I should stop looking at the floor. There may have been a language barrier, though I can’t say that for certain. The woman who served me did not seem to speak much English. She first told me they didn’t have orange juice, even though it was clearly visible in the fridge behind her. When I referred to it by the brand name, Tropicana, she gave it to me without comment. That part annoyed me more than it should have, and I’m still not sure why. Someone else in the restaurant was leaving a mess at their table, crumbs and wrappers everywhere, and no one from the staff did anything about it. I remember that detail clearly, even though it had nothing to do with my order.
  • BH
    Brian Haslett
    Dec 27, 2025
    5.0
    I've had my share of Subway over the years, and this location is first rate. Highly recommended. This was my fourth foot-long for free, mind you, so the price reflects that.

Frequently Asked Questions About Subway

Where is Subway located in Sacramento?

Subway is located at 731 J Street, Sacramento, CA 95814.

What are the operating hours of Subway at 731 J Street?

Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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