Subway

3.7
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sacramento Subway® Restaurant at 731 J Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
731 J Street, Sacramento, CA
95814, United States

Hours

Reviews

3.7
226 reviews
5 stars
110
4 stars
36
3 stars
20
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty environments and unwashed hands by staff.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others reported rude and unhelpful employees.

Food Quality

Several reviews mentioned poor food quality, including stale bread, incorrect orders, and unsatisfactory sandwich preparation.

Atmosphere

Customers noted uncomfortable conditions, such as high temperatures inside the store and the presence of homeless individuals.

Management Issues

There were complaints about management, including poor handling of customer complaints and staff training.
  • LL
    LANI
    Nov 4, 2025
    1.0
    you know it’s bad when you leave a place feeling like you need a write a reviewi literally just had the worst experience here. younger indian guy was super rude! greeted me by asking what form of payment im using, had me pay before making my sandwich, and wore the same gloves while touching the payment device to make my sandwich. AND the sandwich quality is super poor! stale bread and super stingy with the ingredients. never coming back omg
  • JO
    Jorge Ornelas
    Oct 12, 2025
    1.0
    I’ve had the dis fortune of coming to this Subway twice. And will never come back to this place again. If there is a different subway close to you guy’s, I’d recommend going there. Not only is it super dirty. The skimp level on there sandwich’s is insane. Not to mention their customer service is terrible. And they won’t allow even there own paying customers to use there restrooms. I can’t give 0 stars on here or else I would. Please do yourself a favor and avoid this place at all costs.
  • JK
    Justin Kossak
    Oct 10, 2025
    5.0
    Lovve it?
  • SK
    Skywalker K
    Oct 7, 2025
    1.0
    One of the worst and dirties Subway ever,smells awfull. I dont think I will have subway for a long time.
  • MA
    Mark A
    Sep 30, 2025
    1.0
    Over 90 degrees in store, dirty atmosphere...

Frequently Asked Questions About Subway

Where is Subway located in Sacramento?

Subway is located at 731 J Street, Sacramento, CA 95814.

What are the operating hours of Subway at 731 J Street?

Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.