Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sacramento Subway® Restaurant at 731 J Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unprofessional staff, with several instances of poor service and negative interactions.
Food Quality
Numerous reviews highlighted issues with stale bread, poorly made sandwiches, and inconsistent ingredient portions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirtiness and unpleasant odors.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service, particularly mentioning specific employees.
TS
Trond Anders Sorvoja
Jan 4, 2026
2.0
It was not what I expect from a Subway. The food was about what you would expect, neither good nor bad, but the rest of the experience dragged it down. The staff was not friendly or polite, and the restaurant was dirty enough that I kept noticing it while I ate. I remember thinking I should stop looking at the floor.
There may have been a language barrier, though I can’t say that for certain. The woman who served me did not seem to speak much English. She first told me they didn’t have orange juice, even though it was clearly visible in the fridge behind her. When I referred to it by the brand name, Tropicana, she gave it to me without comment. That part annoyed me more than it should have, and I’m still not sure why.
Someone else in the restaurant was leaving a mess at their table, crumbs and wrappers everywhere, and no one from the staff did anything about it. I remember that detail clearly, even though it had nothing to do with my order.
CC
Cece tha cook
Dec 28, 2025
1.0
You sold me an bread that so hard, i couldn't eat it and then you charge me before making. If was to cold o would have took it back.
BH
Brian Haslett
Dec 27, 2025
5.0
I've had my share of Subway over the years, and this location is first rate. Highly recommended.
This was my fourth foot-long for free, mind you, so the price reflects that.
LL
LANI
Nov 4, 2025
1.0
you know it’s bad when you leave a place feeling like you need a write a reviewi literally just had the worst experience here. younger indian guy was super rude! greeted me by asking what form of payment im using, had me pay before making my sandwich, and wore the same gloves while touching the payment device to make my sandwich. AND the sandwich quality is super poor! stale bread and super stingy with the ingredients. never coming back omg
JO
Jorge Ornelas
Oct 12, 2025
1.0
I’ve had the dis fortune of coming to this Subway twice. And will never come back to this place again. If there is a different subway close to you guy’s, I’d recommend going there. Not only is it super dirty. The skimp level on there sandwich’s is insane. Not to mention their customer service is terrible. And they won’t allow even there own paying customers to use there restrooms. I can’t give 0 stars on here or else I would. Please do yourself a favor and avoid this place at all costs.