Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and bathrooms.
Customer Service
Feedback indicated a lack of hospitality and professionalism from staff, with some positive exceptions.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food items.
LG
Luis Gonzalez
Dec 27, 2025
5.0
Very Good Quality
A
Павел К.
Dec 22, 2025
1.0
Just look at the two pictures and find the difference
TK
Tim Kelly
Dec 18, 2025
2.0
Its Miki D's ... the fries were cold unsalted and limp ... bad day in tje drive through ...
DN
David Nakata
Dec 17, 2025
2.0
I ordered from the kiosk to eat in the store ..waited almost 20 minutes for my meal ... Unacceptable!!! No apology from staff....They need to hire more staff...And they prioritize the Drive thru and Food drivers over walk in customers... Got my food and they give you an empty cup. You have to get your own drink!!! What's with that?
KR
Kimberly Russell
Dec 16, 2025
3.0
I don't care for all the technology but, I haven't been going to McDonald's for some years. Thought I'd give the old faithful filet-o fish a try on days when I want something quick and convenient on the go but this time made me rethink my decision. My fish had a bone in it. Also while I was driving that evening and trying to eat on the go, I kept needing to take things out of my mouth as the edges of the fish patty seemed too hard like paper or plastic were involved. At 1x I turned on my car light to look at my food and was just disappointed with my choice for the evening. The kiosks was cool. The wait inside wasn't too long. The drive thru line outside was chaotic looking. Can't say I'll never go back to get a better experience &:give a better review but.. not anytime soon
Maybe 2027. 🤔