Joe's Crab Shack

Reviews

• DO

  Dennis O'Connor

  1 day ago
  5.0
  Met up at Joe's Crab Shack with family from Arizona. Our reservation was for 6:30pm, yet we arrived early, and we're immediately seated and served our drinks of choice. The Shack sits right on the River, with decorated boats slowly pushing by in the evening dark, all lit up, right in front of Joe's large picture windows. It was very nice. Just outside the front door, the highly decorated "Polar Express", about 25ft. away, passed very slowly by announcing it's arrival to the finish destination to the Old Sacramento train stop. Again, very beautiful and festive for the Holidays. We then met our server, ''Jen', who was very pleasant and thoughtful throughout our dinner experience. Jen saw to our every need or care, sometimes without even asking, as she noticed the void and acted on her own. VERY, VERY GOOD AND FRIENDLY SERVICE FROM JEN, ALL EVENING LONG...! The food was very good and satisfying portions too. 3 of us had sea food, and one ordered a Pasta plate with shrimp. Ask the plates were cooked well and delicious..! Overall, a great night out with family and a very good dinner to boot...! THANK YOU JEN FOR TAKING GREAT CARE OF US, YOU WERE GREAT...!!!
• LC

  Laura Chavez

  Nov 15, 2025
  5.0
  We were celebrating my nephews birthday in Old Sacramento. He decided he wanted to have lunch at Joe’s Crab Shack. Today everything was exceptionally good, especially the service! We had a party of 8 and our waiter Jeremiah, was absolutely on top of all our request! It was like he knew what we needed before we even said anything! We were extremely satisfied with our service and experience today! A huge thank you to Jeremiah for making our special day amazing!!
• CC

  CamSayCam

  Nov 14, 2025
  2.0
  I debated whether or not I'd make this review, because I don't think reviews help change things. If they did, I wouldn't have to write this review right now. I have been coming here about two to three times per year for the last 15 years and is one of my favorite places to go. At least it used to be. I came in on Veteran's Day with my daughter and my girlfriend. My daughter and I were excited to take my girlfriend here because she has never been before. We made reservations for 3:30 but then changed it to 4:15, though there was no need for that as plenty of seating was available when we arrived. We were quickly seated outside where we wanted and started looking over the menu. A few minutes later, our server Lucy (the name of the server on our receipt) came and we ordered drinks and appetizers. The drinks came, then eventually the appetizers. After the appetizers were gone, we sat there waiting to order our main course. Finally Lucy showed up and we ordered our main course, which took a while but finally came and was very good. I ordered a shaker margarita at this point, which took a very long time to get. When it came, it was the wrong flavor. When I saw Lucy, I told her it wasn't what I ordered. I gave the drink back and she went to have the correct drink made, shaking her head as she walked away and was visibly annoyed with us. After 45 minutes, the drink finally comes back and doesn't have any alcohol in it. Not only did Lucy seem annoyed with us that our order was wrong, but it took forever between checking on us. We were there for exactly two hours that night and left very disappointed. Our bill was over $200 and we only left a $10 tip because of the terrible service. We never leave a bad tip, but felt that we had no choice. And to think; I could have gone to a place that offered a free meal to veterans but chose to eat here instead. I really do not know if we would ever come back here again, and I am embarrassed for talking this place up so much on our way there just to receive the service that we got that night.
• CM

  Char Martini

  Nov 9, 2025
  3.0
  Mixed feelings about this visit. The food was wonderful: three steak and shrimps and one seafood lasagna. One of the steaks was overcooked (medium instead of mid-rare), but still flavorful. The service was another matter. Our server, Brian, was very nice and friendly, but very forgetful. Refills on drinks were far too slow, usually requiring us to ask (after about 20 minutes waiting), the first round of steaks came with no temperature designations, sides were forgotten. We had to babysit our server wayyyyy too much. The view of the Sacramento River was great, and there's a pod of seals that played nearby. Prices are high, but not bad for the area. Parking garage right across the street, and they validate. Overall, we're glad we went, but we hope service improves.
• WR

  WILLIAM ROGERS

  Nov 9, 2025
  1.0
  Service here was not very good. It wasn't very busy and took them 15 minutes to get our drink order. Then when we finally ordered it took 45 minutes for the food to come out. The shrimp was overcooked and tasted rubbery. The fish filled wasn't quite fried enough and the crab legs could've been cooked just a little longer. By the time we were able to get our check and pay, we were there 2 hours and the place wasn't packed! Very disappointed.

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