At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Customers consistently praised the ice cream for its delicious flavors and quality, with many noting it as a highlight of their visit.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were reported as rude or unprofessional, leading to a negative experience for some customers.
Pricing
Many customers found the prices to be high for the portion sizes, with several comments indicating that the cost was not justified by the experience.
Cleanliness
There were multiple complaints regarding cleanliness, with reports of unsanitary conditions and a need for better maintenance of the store.
Atmosphere
The atmosphere received positive remarks for being inviting and enjoyable, particularly in relation to its location near the Golden 1 Center.
JC
Jason Calliston
Feb 15, 2026
4.0
Ice Cream just fire
RA
Rizzelle Anne
Jan 18, 2026
2.0
Mid customer service for mid ice cream. Employees don’t smile or greet you hello even when you’re smiling at them and thanking them for their help each step of the way. Tipped them for a $9 ice cream cone and they didn’t even hand me my cone just walked away. Should have not put in any tip for the mediocre service in this economy.
DR
Delvita Rollins
Jan 14, 2026
5.0
The ice cream is great and the atmosphere is outstanding. We will definitely be back for a second try.
BB
bonifaciocaja
Jan 11, 2026
2.0
12.95 for a small vanilla shake and didn’t have much ice cream in it more milk if anything. I’d get a milkshake from in n out instead lol
TM
Toni Monet
Sep 8, 2025
1.0
Let's set the scene, Myself and my hubby on a Sunday afternoon 9/7/2025. The place was empty and on a whim I decided on a scoop. When we walked in we were met with "Hi, welcome in" by a young lady who appeared to be cleaning tables. Lovelay start however the two young ladies behind the counter were huddled together in conversation and my hubby heard on of them say "they're just going to ask for samples". Upon him making me aware we left immediately. What do you suppose made her say that? Intrusive thoughts are best left unspoken because when you let them out you lose business. I will never return. I will never spend a dime in this establishment ever again. If you are of a certain hue I suggest that you spend your hard earned mony elsewhere.