While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Lauda (sorry if I didn't spell your name correctly!) the supervisor is amazing! She cared about our concerns and helped us out! Great service and a caring location!
DG
Diana Garcia
Feb 20, 2026
5.0
Friendly service Great food
RU
Ruben Uzcategui
Feb 11, 2026
5.0
Delicious food and great prices.
BL
B L
Feb 2, 2026
3.0
Food was delicious but they gave me the wrong tortilla shells. I wanted corn, they gave me flour!
MC
Maria Castelllan
Feb 1, 2026
1.0
Today, February 1st, we decided to eat at the Pollo Loco on Northgate Street. We placed our order, and when we went to pay, the woman working the afternoon shift said she couldn't accept the $50 bill. I don't think that's right. I believe they should have properly trained staff for customer service. The order was canceled by the customer. I just want to know why she couldn't accept that bill, especially since it had just been withdrawn from the ATM a few minutes earlier?
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