Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
780 reviews
5 stars
326
4 stars
178
3 stars
105
2 stars
51
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, particularly the chicken and burritos.
Service Issues
Several reviews highlighted inconsistent service, with complaints about slow service, missing items, and rude staff at times.
Cleanliness
The restaurant was often noted for being clean, although some customers reported issues with the bathrooms.
Customer Experience
While many customers enjoyed their experience and found the staff friendly, there were notable complaints about specific employees and overall service quality.
- JAJeffrey Allen5 days ago5.0The delta shores location is consistently the best of all el pollo loco locations we've tried. Their Taco Tuesday crunchy tacos are great, even in the air fryer on Wednesday!
- KCKaren CostleyDec 29, 20255.0Excellent food!
- LSLynn SalmonDec 11, 20255.0I ordered (2) chicken avocado burritos and a large order of salsa at the drive thru. Service was outstanding and the burritos were the best I have had in a long time. Big burritos perfectly wrapped fresh chicken, and the Pinto beans were good. I ordered the sauce on the side. My order was ready with no complications. I recommend this place most definitely.
- JMJames MooreDec 5, 20255.0We did not dine in. Always great good
- DLDebbie LoudermilkNov 27, 20254.0It was cold in the restaurant. The help was particularly friendly. The food was good though.
Frequently Asked Questions About El Pollo Loco
What are the operating hours for El Pollo Loco in Sacramento?
El Pollo Loco is open daily from 9:30 AM to 10:00 PM. On holidays, hours may vary such as closing at 7:00 PM on December 24 and being closed on December 25.
Does El Pollo Loco offer delivery service and what are the delivery hours?
Yes, El Pollo Loco offers delivery every day from 9:30 AM to 10:00 PM.
Can I dine in at El Pollo Loco and what are the dine-in hours?
Yes, dine-in service is available daily from 9:30 AM to 9:00 PM.
Is there a drive-through option at this El Pollo Loco location?
Yes, this El Pollo Loco has a drive-through available for customers.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Sacramento?
El Pollo Loco is located at 8244 Delta Shores Cir, Sacramento, CA 95832, USA.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, this location offers free Wi-Fi to its customers.
What are some popular nearby places to visit around El Pollo Loco in Delta Shores?
Nearby places include Crumbl - Cosumnes River for desserts, Old Navy for shopping, and In-N-Out Burger for additional dining options.
Are there any nearby stores for mobile phone services near El Pollo Loco?
Yes, T-Mobile and Xfinity Store by Comcast are nearby for mobile phone and telecommunications services.
What entertainment or shopping options are available near El Pollo Loco?
Nearby, you can find Walmart, Party City Delta Shores for party supplies, and Hobby Lobby for arts and crafts needs.