Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
886 reviews
5 stars
374
4 stars
193
3 stars
125
2 stars
53
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While many enjoyed the food, there were complaints about undercooked items, missing ingredients, and inconsistent quality.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in the bathrooms, despite others praising the overall cleanliness of the establishment.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt certain items were overpriced.
- JWJennifer WilliamsJan 1, 20263.0They ran out of chicken. WHAT? So we have to wait half an hour.
- LGLuis GonzalezDec 27, 20255.0Excellent selections!
- JBJoanne Petty - BurnsDec 14, 20254.0Their soup is always good. Just like homemade.
- RRRicardo RomeroDec 9, 20255.0Na
- DNDyshay NadoNov 26, 20251.0Literally asked for a small side of queso cheese and got this. Enough for 3 chips . Cost 1.69 They so wrong for not telling me. I have ordered a small side of queso here before and it was much bigger. I feel robbed. I didn’t have the energy to complain. Thought I would just use that to put them on blast!! I come here a lot, the small has never been this small!!!!!!!! They owe me my money back. Haha this little taste for 4 trips. This is more of a free sample that wasn’t free.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Sacramento?
El Pollo Loco in Sacramento is open daily from 9:30 AM to 9:00 PM for dine-in, with delivery available until 10:00 PM.
Can I order El Pollo Loco food for delivery, and what are the delivery hours?
Yes, delivery is available every day from 9:30 AM to 10:00 PM.
Does El Pollo Loco in Sacramento accept credit card payments?
Yes, they accept American Express, Discover, and Visa credit cards.
Is there a drive-through available at this El Pollo Loco location?
Yes, this El Pollo Loco location offers a drive-through service.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this El Pollo Loco location.
Where is El Pollo Loco located in Sacramento?
El Pollo Loco is located at 3312 Bradshaw Rd, Sacramento, CA 95827, USA.
Are there any hotels near El Pollo Loco for visitors in Sacramento?
Yes, the Travelodge by Wyndham Sacramento Rancho Cordova is nearby, offering convenient accommodation for visitors.
Which nearby restaurants could I visit before or after dining at El Pollo Loco?
Nearby dining options include Oz Korean BBQ, HỒNG HẠNH - Thực phẩm Hàn Việt, Bradshaw's Restaurant, Huckleberry's, Carl's Jr., and Perkos Café.
Are there any dental services close to El Pollo Loco?
Yes, Dynamic Dental is nearby, providing dental, oral surgery, and cosmetic dentist services.
How can I stay connected with El Pollo Loco online or place an order?
You can order food through their official ordering website or download the El Pollo Loco app from Apple App Store. Their order menu is available at https://order.elpolloloco.com/menu/.