Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
879 reviews
5 stars
370
4 stars
192
3 stars
124
2 stars
53
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While many enjoyed the food, there were complaints about undercooked items, missing ingredients, and inconsistent quality.
Cleanliness
Some reviews highlighted cleanliness in the restaurant, but others mentioned unsanitary conditions, particularly in the bathrooms.
Value for Money
Customers appreciated the reasonable prices and good deals, although some felt certain items were overpriced.
Staff Friendliness
Several reviews praised the friendly and helpful staff, though this was inconsistent across different visits.
- MHMimi HoldenOct 11, 20255.0Great healthy fast meal. Friendly service.
- VFVictor FloresSep 18, 20255.0Friendly staff, good prices and excellent food!
- SWS P (we.must.consume)Sep 17, 20255.0I always enjoy your Pollo Loco it's my go-to spot when I want some cheap and also that's going to fill me up. This location near one my frequented locations which makes it very convenient. I highly suggest downloading the app or checking your messages I highly suggest downloading the app or checking your mailbox for coupons and because that's where you will find the best deals. I do not go to this restaurant if I do not have a coupon or a deal I got a burrito, chicken taco, soda, and on the app I had the ability to get an additional free taco.
- TPTaylor PrattSep 10, 20251.0This was my go to spot, not anymore. Terrible service at this location. Ordered a burrito and for some reason the drive thru employee was giving attitude? Sat for a minute to receive my burrito just to go home and it not even wrapped so all the food fell out. I feel it was purposeful. Then, I have to bring to food back with my daughter in hand and what a waste of time for me. I didn’t even want a new burrito because the service and execution was trash. For sure will never go back to this one. Horrible!
- LMLevi MagnesonAug 30, 20253.0Messed up my order but fixed it
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Sacramento?
El Pollo Loco in Sacramento is open daily from 9:30 AM to 9:00 PM for dine-in, with delivery available until 10:00 PM.
Can I order El Pollo Loco food for delivery, and what are the delivery hours?
Yes, delivery is available every day from 9:30 AM to 10:00 PM.
Does El Pollo Loco in Sacramento accept credit card payments?
Yes, they accept American Express, Discover, and Visa credit cards.
Is there a drive-through available at this El Pollo Loco location?
Yes, this El Pollo Loco location offers a drive-through service.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this El Pollo Loco location.
Where is El Pollo Loco located in Sacramento?
El Pollo Loco is located at 3312 Bradshaw Rd, Sacramento, CA 95827, USA.
Are there any hotels near El Pollo Loco for visitors in Sacramento?
Yes, the Travelodge by Wyndham Sacramento Rancho Cordova is nearby, offering convenient accommodation for visitors.
Which nearby restaurants could I visit before or after dining at El Pollo Loco?
Nearby dining options include Oz Korean BBQ, HỒNG HẠNH - Thực phẩm Hàn Việt, Bradshaw's Restaurant, Huckleberry's, Carl's Jr., and Perkos Café.
Are there any dental services close to El Pollo Loco?
Yes, Dynamic Dental is nearby, providing dental, oral surgery, and cosmetic dentist services.
How can I stay connected with El Pollo Loco online or place an order?
You can order food through their official ordering website or download the El Pollo Loco app from Apple App Store. Their order menu is available at https://order.elpolloloco.com/menu/.