Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,295 reviews
5 stars
641
4 stars
295
3 stars
155
2 stars
62
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Food Quality
While many customers praised the food as delicious and flavorful, there were consistent complaints about dry chicken and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.
- FMFernando Millan3 days ago1.0They closed at 8:53pm today. On Google it says they close at 10pm.
- MMmissheidiknowsDec 27, 20251.0If your going to close over 30 minutes early at least put up a sign, wasted my lunch break
- CCChadDec 7, 20254.0Friendly staff and good food
- AFAki F.Nov 20, 20255.0Excellent playlist and good value food - so reliable!!
- SGShirley GilliwagNov 16, 20253.0Food nor as good as it used to be. Chicken overcooked and dry. Beans watery and no flavor
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Sacramento?
El Pollo Loco in Sacramento is open daily from 9:30 AM to 10:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Until what time is delivery available at El Pollo Loco?
Delivery service is available daily until 10:00 PM starting from 9:30 AM.
Does El Pollo Loco offer a mobile app for ordering?
Yes, you can order through the El Pollo Loco mobile app available on the Apple App Store or use their online ordering system.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does the Sacramento El Pollo Loco location have a drive-through service?
Yes, this location offers a drive-through service for customer convenience.
Is there free Wi-Fi available at El Pollo Loco Sacramento?
Yes, free Wi-Fi is provided for customers at this location.
What nearby clothing stores can I visit before or after dining at El Pollo Loco?
You can visit nearby clothing stores such as Rainbow Shops, Old Navy, Ross Dress for Less, and Marshalls for a shopping trip around your meal time.
Are there nearby coffee shops near El Pollo Loco to grab a coffee after your meal?
Yes, Dutch Bros Coffee is close by where you can enjoy coffee, tea, or smoothies after your meal.
What other restaurants are near El Pollo Loco for different dining options?
Nearby restaurants include Fire Wings Howe Ave., Buca Di Beppo (Italian cuisine), Subway, MrBeast Burger, and P.ZA Kitchen for various food choices.