Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,290 reviews
5 stars
638
4 stars
295
3 stars
154
2 stars
63
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and order mistakes.
Food Quality
The food quality received positive remarks for being tasty and fresh, but there were complaints about dry chicken and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly dirty tables and restrooms, impacting the overall dining experience.
Order Accuracy
Many customers expressed frustration with order accuracy, noting frequent mistakes and the need to check orders before leaving.
Atmosphere
The atmosphere was generally appreciated, with some customers enjoying the ambiance, though there were mentions of disturbances from outside.
- AFAki F.4 days ago5.0Excellent playlist and good value food - so reliable!!
- SGShirley GilliwagNov 16, 20253.0Food nor as good as it used to be. Chicken overcooked and dry. Beans watery and no flavor
- NMNancy McKaySep 13, 20254.0Chicken was a little dry but the service and atmosphere was wonderful
- NJnadia Juarez-cuamatziAug 19, 20255.0Love the staff there... Friendly always!
- AGAJ GravesAug 12, 20252.0They put barley a bite of guacamole in my cup and they would not give me another one.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Sacramento?
El Pollo Loco in Sacramento is open daily from 9:30 AM to 10:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Until what time is delivery available at El Pollo Loco?
Delivery service is available daily until 10:00 PM starting from 9:30 AM.
Does El Pollo Loco offer a mobile app for ordering?
Yes, you can order through the El Pollo Loco mobile app available on the Apple App Store or use their online ordering system.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does the Sacramento El Pollo Loco location have a drive-through service?
Yes, this location offers a drive-through service for customer convenience.
Is there free Wi-Fi available at El Pollo Loco Sacramento?
Yes, free Wi-Fi is provided for customers at this location.
What nearby clothing stores can I visit before or after dining at El Pollo Loco?
You can visit nearby clothing stores such as Rainbow Shops, Old Navy, Ross Dress for Less, and Marshalls for a shopping trip around your meal time.
Are there nearby coffee shops near El Pollo Loco to grab a coffee after your meal?
Yes, Dutch Bros Coffee is close by where you can enjoy coffee, tea, or smoothies after your meal.
What other restaurants are near El Pollo Loco for different dining options?
Nearby restaurants include Fire Wings Howe Ave., Buca Di Beppo (Italian cuisine), Subway, MrBeast Burger, and P.ZA Kitchen for various food choices.