While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported dry chicken and overcooked sides.
Customer Service
Customer service experiences varied; many praised friendly staff, but there were complaints about rude interactions and order mistakes.
Pricing
Customers appreciated the affordable prices and good deals, but some felt recent price increases were unjustified.
Cleanliness
The restaurant was generally noted as clean and organized, contributing positively to the dining experience.
Menu Variety
The menu offers a good variety of options, but some customers expressed disappointment over discontinued items and portion sizes.
RM
Reece Moran
2 days ago
5.0
I tried a taco while ordering a burrito bowl for a friend, and I was really impressed with how good the chicken tasted. It had a rich grilled flavor that stood out right away. If I discover a location close to my home, I can see myself stopping in all the time.
JM
John Monteon
Oct 28, 2025
4.0
Their avocado burritos are pretty good, and decent for the price out of a drive thru
MK
Markita (Kitamoma)
Oct 25, 2025
5.0
I go here most often and for the most part.I never get bad service.The food is always hot and good, fresh.And what I normally get is the original chicken tostada, which, to me is a taco bowl
SJ
Susan Just
Oct 15, 2025
5.0
We enjoy ordering takeout. The menu is varied with healthy, ample portions
KA
kixx ars
Oct 6, 2025
1.0
Got a two piece breast and wing and it was drier than the desert and not much flavor . The Mac and cheese was cooked to hell and just mush . Tried calling but they don’t answer and the mailbox is full so they can avoid helping anyone . This explains why they are so dead . Update , I did contact you guys and was told because your employees would not provide me with a receipt you won’t fix the issue and only offered me a some sort of discount for a second visit… but if the food is gross and dry why would anyone want to return . Seems a lot of folks have gotten dry chicken but you guys haven’t fixed it .
What are the operating hours of El Pollo Loco in Sacramento, CA?
El Pollo Loco is open daily from 9:00 AM to 11:00 PM.
Where is El Pollo Loco located in Sacramento?
It is located at 6353 Stockton Blvd, Sacramento, CA 95824, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services.
Can I order El Pollo Loco's food from an app?
Yes, you can order through the El Pollo Loco app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437087 or online at https://order.elpolloloco.com/menu/stockton-blvd-elder-creek-rd.
Does this El Pollo Loco location have a drive-through?
Yes, this location features a drive-through service.
How is El Pollo Loco's chicken prepared?
They marinate whole chickens in a special recipe of herbs, spices, fruit juices, and garlic, then expertly fire-grill them over open flames to perfection.
Are there other Mexican restaurants near El Pollo Loco?
Yes, nearby Mexican dining options include Tacos las cuevas, a food truck that serves authentic Mexican food.
What automotive services are available near El Pollo Loco?
Nearby automotive services include A-Xtreme Tint Alarm & Glass, Car Cage Motors used car dealership, Pep Boys for tire and repair services, and We Do It Hand Wash Detail and Oil Change.
Is there a supermarket near El Pollo Loco for grocery shopping?
Yes, you can find New Asia Supermarket and Wholesale and Smart & Final nearby for your grocery needs.
Which nearby places can I visit before or after dining at El Pollo Loco?
You might visit Pints N Fifths Liquors for drinks, or stop by the Sacramento Chinese-Indochina Buddhist Temple nearby for a cultural experience.