El Pollo Loco

4.2
1272 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
6353 Stockton Blvd, Sacramento, CA
95824, United States

Hours

Reviews

4.2
1,272 reviews
5 stars
694
4 stars
289
3 stars
155
2 stars
57
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported dry chicken and overcooked sides.

Customer Service

Customer service experiences varied; many praised friendly staff, but there were complaints about rude interactions and order mistakes.

Pricing

Customers appreciated the affordable prices and good deals, but some felt recent price increases were unjustified.

Cleanliness

The restaurant was generally noted as clean and organized, contributing positively to the dining experience.

Menu Variety

The menu offers a good variety of options, but some customers expressed disappointment over discontinued items and portion sizes.
  • RM
    Reece Moran
    2 days ago
    5.0
    I tried a taco while ordering a burrito bowl for a friend, and I was really impressed with how good the chicken tasted. It had a rich grilled flavor that stood out right away. If I discover a location close to my home, I can see myself stopping in all the time.
  • JM
    John Monteon
    Oct 28, 2025
    4.0
    Their avocado burritos are pretty good, and decent for the price out of a drive thru
  • MK
    Markita (Kitamoma)
    Oct 25, 2025
    5.0
    I go here most often and for the most part.I never get bad service.The food is always hot and good, fresh.And what I normally get is the original chicken tostada, which, to me is a taco bowl
  • SJ
    Susan Just
    Oct 15, 2025
    5.0
    We enjoy ordering takeout. The menu is varied with healthy, ample portions
  • KA
    kixx ars
    Oct 6, 2025
    1.0
    Got a two piece breast and wing and it was drier than the desert and not much flavor . The Mac and cheese was cooked to hell and just mush . Tried calling but they don’t answer and the mailbox is full so they can avoid helping anyone . This explains why they are so dead . Update , I did contact you guys and was told because your employees would not provide me with a receipt you won’t fix the issue and only offered me a some sort of discount for a second visit… but if the food is gross and dry why would anyone want to return . Seems a lot of folks have gotten dry chicken but you guys haven’t fixed it .

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Sacramento, CA?

El Pollo Loco is open daily from 9:00 AM to 11:00 PM.

Where is El Pollo Loco located in Sacramento?

It is located at 6353 Stockton Blvd, Sacramento, CA 95824, US.