El Pollo Loco

4.2
1582 reviews
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Business Details

5055 Auburn Blvd, Sacramento, CA
95841, United States
(916) 344-7939
https://restaurants.elpolloloco.com/ca/sacramento/5055-auburn-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
5055 Auburn Blvd, Sacramento, CA
95841, United States

Hours

Reviews

4.2
1,582 reviews
5 stars
864
4 stars
392
3 stars
157
2 stars
76
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious and fresh, although there were complaints about stale items and poor quality in some instances.

Service Issues

Several reviews highlighted inconsistent service, including incorrect orders, rude staff, and poor handling of food hygiene.

Value for Money

While many customers found the prices reasonable for the portion sizes, others felt that the cost was too high for the quality received.

Consistency

Some customers noted that their experiences varied significantly between visits, with some locations performing better than others.

Cleanliness Concerns

There were multiple reports of cleanliness issues, particularly regarding food handling and restaurant hygiene.
  • SB
    SYD BAILEY
    Oct 28, 2025
    4.0
    El Pollo Loco is what it is. They have pretty decent food that is very consistent. Its value for the money is better than most places right now
  • NH
    Ngan Ho
    Oct 26, 2025
    4.0
    Good deals. Reliable. Churros are too greasy.
  • AA
    Annelise
    Oct 11, 2025
    1.0
    I order the 2 meal and they both came with the smallest chicken leg ever ! Not worth the price I paid for it one meal for my husband he got small chicken leg and thigh and I order one for my work dinner and omg look I add next to my water so you can see how small it is !
  • CB
    Christopher B
    Oct 11, 2025
    1.0
    If you’re going to operate the drive-through window, make sure you get people‘s orders right I was just there today. I ordered a large broccoli and a small mac & cheese As the sides to my family meal What does she give me a large mac & cheese and a small mac & cheese? Smh not what I ordered
  • JJ
    JLFlem
    Oct 9, 2025
    5.0
    I've been going here over 20 years and it doesn't disappoint.
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Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Sacramento?

El Pollo Loco in Sacramento is open every day from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located?

El Pollo Loco is located at 5055 Auburn Blvd, Sacramento, CA 95841, United States.