Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times, with some experiencing delays of over 30 minutes, especially during busy hours.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable complaints about rudeness and poor service from certain employees.
Drink Quality
Overall, customers enjoyed the drinks, but there were several instances of incorrect orders and complaints about watered-down coffee.
Atmosphere
The atmosphere was described as inconsistent, with some customers feeling a lack of the typical Dutch Bros vibe and others enjoying the friendly environment.
Management Issues
Several reviews pointed to management problems, including inadequate staffing and training, which contributed to the slow service and customer dissatisfaction.
AA
Anthony
2 days ago
5.0
I've been to Starbucks guy for most of my life, but I downloaded the app for the first time and I got a complimentary medium beverage of my choice. And they crafted a beverage I have never had before and I'm deciding Starbucks is history
AP
Amanda P
Nov 6, 2025
1.0
My coffee was burnt there was also a mess all over the counter (like a coffee machine exploded) it was coffee grounds all over and the rag she whipped my drink with it was extremely dirty from coffee I get that accidents happen but get your teammates to help you I feel bad it’s like one or two people carrying the whole team Honestly I’ve never had a Dutch taste like this and never been to a Dutch bros that was this disorganized
DB
Deryus Brown
Oct 25, 2025
5.0
Love Dutch Bros Coffee...
PA
Paul Arts
Oct 6, 2025
5.0
Best Dutch Bros!
IB
Insanely Blu
Sep 28, 2025
3.0
Everything Is good, drinks are right and prepared in timely manner. In the afternoon, in the morning its very slow and you're looking at a wait time of anywhere from 10-30 minutes for your drinks. Otherwise they do good and prepare your drink correctly
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours at Dutch Bros Coffee on Florin Rd in Sacramento?
Dutch Bros Coffee on 4750 Florin Rd in Sacramento is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks—please check with your local shop.
Do you offer delivery services at Dutch Bros Coffee?
Dutch Bros Coffee does not offer delivery directly, but third-party services may provide delivery. They recommend visiting the location for the best quality and experience.
Can I place my drink order over the phone at Dutch Bros Coffee?
No, they do not take drink orders over the phone but strive to serve customers quickly at the window.
Does Dutch Bros Coffee have a rewards program?
Yes, customers can earn 3 points for every dollar spent with no limit. Points are managed via the Dutch Bros app.
What sugar-free flavors are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, classic espresso drinks can be made with decaffeinated espresso, and options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free.
What nearby places can I visit before or after stopping at Dutch Bros Coffee on Florin Rd?
Nearby places include La Soga Taqueria for Mexican cuisine, IHOP for breakfast and brunch, and Red Star International grocery store. These spots complement your visit by offering diverse dining or shopping opportunities.
Are there convenient gas stations close to Dutch Bros Coffee for easy fueling along with your coffee stop?
Yes, nearby gas stations include Chevron, ExtraMile, 76, and Rocket, which provide convenient fueling options alongside your coffee run.
What other services and stores are located near Dutch Bros Coffee that might be helpful during my visit?
Nearby are Anna's Salon for hair services, Parkway Cleaners for laundry, Stop N Save Liquor and Food for convenience shopping, and CoinFlip Bitcoin ATM for financial services, making the area convenient for multiple errands.