Chipotle Mexican Grill

3.5
184 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Arden Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3302 Arden Way, Sacramento, CA
95825, United States

Hours

Reviews

3.5
184 reviews
5 stars
85
4 stars
31
3 stars
8
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with complaints about being shortchanged on meat and other ingredients.

Food Quality

Mixed feedback on food quality, with some praising freshness while others noted issues like undercooked rice and overly salty dishes.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost did not match the portion sizes or quality.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted enjoyable food experiences.
  • JS
    Jefferson Torres Sr.
    Jan 2, 2026
    5.0
    Excellent food but a little expensive
  • BL
    B L
    Dec 13, 2025
    1.0
    I ordered a kid quesadilla and they gave my daughter 2 soft taco shells, beans and chicken on the side. Not actually the chicken quesadilla we expected.
  • LW
    Linda W
    Dec 8, 2025
    1.0
    Where's the beef?? Bought a steak burrito full of rice, beans, corn and guacamole. Very little beef included. Rip off after what they charge for a steak burrito !!!
  • NO
    Nicole O
    Nov 14, 2025
    5.0
    Fantastic Food.. Restaurant Employees are very kind and helpful. I will dine at this location in the future.
  • AR
    Ash Ramy
    Nov 1, 2025
    1.0
    I had a very disappointing experience at this Chipotle location. The manager showed a serious lack of professionalism and respect. My son and I were spoken to rudely, and I also witnessed other customers behind us being treated the same way. We thought it was just an employee but it was the manger herself. The tone and attitude from management were completely unacceptable, especially for someone in a leadership position. I’ve never been treated like that in any fast food restaurant, and it left a very negative impression. This location needs serious improvement in customer service and management conduct.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Arden Park offer?

Chipotle Arden Park offers customizable Mexican-inspired fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill Arden Park?

Chipotle Arden Park is open every day from 10:45 AM to 11:00 PM.