Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle DOCO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
225 reviews
5 stars
66
4 stars
33
3 stars
13
2 stars
18
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees received praise for their friendliness, many reviews highlighted rude and dismissive attitudes from staff, particularly from management.
Cleanliness
Numerous reviews pointed out unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.
Food Quality
Many customers reported issues with food quality, including bland flavors, small portion sizes, and instances of undercooked or spoiled food.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders, particularly for online and catering orders.
Management Issues
Several reviews indicated a lack of effective management, with complaints about staff organization, preparation for busy times, and overall operational efficiency.
- J5Jusme! 50635 days ago4.0All good. All good. Thanks.
- GBG BNov 30, 20252.0Staff don’t pay attention and get orders wrong, and they never have the specialty dips or sauces - annoying. It’s not that hard.
- MPMax PayneNov 21, 20255.0Eric,jj, and tanisha they had amazing customer service and a amazing restaurant experience they need a raise!!!!
- LFLovely FolkNov 17, 20251.0Every body here should really be fired except the nice lady and the nice hansome well mannored black man. You cant even correct me if you tried. I know for a fact im definitely not wrong Those are the only decent human beings that work there! Give them the highest praise highest raise and God bless those two workers.
- AHAlexander HackmanOct 21, 20251.0Today I went in for lunch and I had to use the bathroom. The general manager was in and he told me he wasn't giving me the bathroom code because it was on the receipt. I told him I was going to order to dine in and he said I'm not giving you the code but I can unlock the door. That's fine I understand rules but how he said it was rude and dismissive like he didn't want to be bother. 10 minutes after that a homeless woman came in someone gave her code to bathroom with no problem and after she got out she was putting her hand all in the ice machine. If you guys are going to have a rule it should apply to everyone. The other staff were nice and the store manager was too but that general manager needs Customer Service training.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill DOCO known for?
Chipotle DOCO is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill DOCO located?
It is located at 615 David J Stern Walk, Sacramento, CA 95814, USA.
What are the opening hours for Chipotle Mexican Grill DOCO?
Chipotle DOCO is open every day from 10:30 AM to 8:00 PM.
Does Chipotle DOCO offer pickup and delivery services?
Yes, Chipotle DOCO offers both in-store pickup and delivery services.
How can I order from Chipotle DOCO online?
You can order online through their website at https://order.chipotle.com or use the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill DOCO?
You can contact them by phone at +1 916-596-3882 or via email at CA.3472.DOCO@chipotle.com.
Is Chipotle DOCO welcoming to the LGBTQ community?
Yes, Chipotle DOCO welcomes LGBTQ customers as part of their inclusive values.
What nearby places can I visit before or after dining at Chipotle DOCO?
Nearby you can visit Haagen-Dazs for ice cream, Jamba for smoothies, or Estelle Bakery and Patisserie for baked goods and sandwiches.
Are there fitness and entertainment options near Chipotle DOCO?
Yes, the 24 Hour Fitness gym and the Golden 1 Center arena, home to the Sacramento Kings, are close by for fitness and entertainment.
What shopping and services are available near Chipotle DOCO?
Nearby shopping includes Lids for fashion accessories and Kings Team Store, while services like the United States Postal Service and a locksmith are also close by.