Business Details
About
Mexican Restaurant
Chipotle Arena & I-5 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
160 reviews
5 stars
70
4 stars
19
3 stars
12
2 stars
13
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some praised the taste and freshness, others complained about small portion sizes and missing ingredients.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Customer Experience
Positive experiences were noted for friendly staff and good service at times, but these were overshadowed by numerous complaints about poor customer interactions.
Management Concerns
Customers expressed concerns about poor management, including running out of basic ingredients and inadequate staffing.
- MBMike BustosNov 16, 20255.0Its. Chipotle, you know what ur gettin.
- ZIZa'Cory Issac-MyersOct 16, 20251.0I love chipotle but this is absolutely the worst location in the country, hands down!!! I am considering never coming back to any chipotle if this is what your service has come to.
- EGEro GorskiOct 15, 20255.0Best Chipotle I've been to. Everyone was really happy. Every customer greeted when they walked in. Just a good overall vibe.
- MWMegan WilsonSep 21, 20255.0This location always does it right. I love the chipotlane option and the staff here. I had a problem with queso exploding in my bag tonight. I was still in the parking lot so I swung back around and Gabby was quick to apologize for the inconvenience and clean up everything my bag. Good customer service is hard to find these days so I super appreciate that she didnt make me feel bothersome.
- MKM KSep 13, 20251.0Chipotle in general is going downhill. This location in specific, I went and my order was not ready when promised. I was told to come back in line in 3-5 mins. I get it you have to remake it because you messed up. I came back around since there were four cars thinking at their slow pace it would be enough. I reach and the employee I told him yeah I came back in line since there were four cars and it would probably be done by then. Boy was I wrong he was just mean and said 3-5 mins don't come back in the line. I mean you can be nice not a complete jerk. He should be fired if he doesn't know how to deal with people in a customer interfacing position. I would say it's this location but chipotle sucks all together no a days.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 2650 Arena Blvd?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Sacramento?
It is located at 2650 Arena Blvd, Sacramento, CA 95834, USA.
What type of cuisine does Chipotle Mexican Grill offer at this location?
Chipotle offers a customizable Mexican menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Does Chipotle Mexican Grill provide online ordering options?
Yes, you can order online through their website or mobile app using the Chipotle app available on the App Store.
How can I contact Chipotle Mexican Grill at the Arena & I-5 location?
You can contact them by phone at +1 279-247-9068 or email at CA.4277.ArenaI5@chipotle.com.
Are there any nearby coffee shops close to Chipotle Mexican Grill at 2650 Arena Blvd?
Yes, Starbucks is nearby and can be a great spot for coffee before or after your Chipotle meal.
Which fast food restaurants are located near Chipotle Mexican Grill at Arena & I-5?
Nearby fast food options include Wendy's, Subway, and Papa John's Pizza, providing additional dining choices in the area.
Are there any hotels close to the Chipotle Mexican Grill at 2650 Arena Blvd?
TownePlace Suites by Marriott Sacramento Airport Natomas is a nearby hotel, convenient for visitors to the area.
What sustainable practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I find other services like nail salons or spas near Chipotle Mexican Grill?
Yes, nearby you can find Jamie's Nails, La Fleur Nail Spa, Focus Hair Studio, and Le Blanc Day Spa for beauty and salon services.