Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Natomas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,233 reviews
5 stars
552
4 stars
274
3 stars
154
2 stars
64
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling ignored or disrespected.
Food Quality
While many customers praised the freshness and taste of the food, there were several complaints about hair in food, incorrect orders, and inconsistent portion sizes.
Cleanliness
The establishment was noted for being clean by some customers, but others reported unsanitary conditions and poorly maintained bathrooms.
Order Accuracy
A significant number of reviews mentioned issues with online orders being incomplete or incorrect, leading to customer frustration.
Staffing Issues
Several customers observed that the location appeared understaffed, resulting in long wait times and a lack of available menu items.
- BLB LOct 26, 20251.0Very rude employees, I had an online order and I walked in chipotle everyone just disappeared in the back so no one would be able to take my order. I never wanted to order because my order was already ready wating for me on the shelf.
- JJJ JordanSep 24, 20251.0There was a hair in my food, I couldn't eat it. Ordered delivery 9 days ago, tried contacting them two times via the website forms, and tried calling the store directly but everything is automated. No one has gotten back to me to make it right and offer a refund.
- KKKing_of_spickSSep 21, 20255.0As Always Food Fresh and Good...Fast Service As Well!!!
- DRDavid R.Sep 9, 20253.0Simply put~ It's Chipotle, nothing special
- ABAustin BarronAug 26, 20255.0Great Chipotle location! Always good portions, good service, and is always nice and clean!
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Natomas?
Chipotle Mexican Grill is a fast-casual Mexican restaurant that offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 3830 Truxel Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Natomas offer delivery and pickup services?
Yes, Chipotle Natomas offers both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
How does Chipotle ensure the quality of its food?
Chipotle uses only 53 real ingredients and follows "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable methods.
Is Chipotle Mexican Grill in Natomas LGBTQ-friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
How can customers contact Chipotle Natomas?
You can reach Chipotle Natomas by phone at +1 916-574-9671 or email at Ca.0601.natomas@chipotle.com.
What nearby restaurants can I visit around Chipotle Natomas?
Nearby dining options include Firehouse Subs for sandwiches, Chili's Grill & Bar for American and Mexican dishes, Yue Huang Restaurant for Chinese cuisine, and Poke Fix for Hawaiian and sushi options.
Where can I find public transportation near Chipotle Mexican Grill on Truxel Rd?
The SACRT Truxel & Gateway Park Bus Stop (NB) is nearby, making it convenient to reach Chipotle by public transit.
Are there any other useful services near Chipotle Natomas?
Yes, nearby services include FedEx Office Print & Ship Center for shipping and printing, Chase bank for financial services, and various salons like Visage Salon LLC and Perfect Nails and Spa for beauty needs.