Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Natomas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,237 reviews
5 stars
557
4 stars
275
3 stars
154
2 stars
64
1 star
187
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, noting it was fresh and flavorful, though some reported issues with portion sizes and ingredient quality.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff and mistakes with online orders.
Cleanliness
While some customers appreciated the cleanliness of the establishment, others reported dirty conditions and unsanitary practices.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers feeling disrespected.
- TKT KJan 2, 20264.0I had lettuce in my bowl, which I did not want and otherwise everything else in my experience was good
- JPjohntae PrattDec 26, 20255.0I don’t know who was on the grill today Friday 12/26/25 around 4 :30 pm but the food was hella good the rice was A1 and the chicken was too I got double chicken and didn’t bite into one piece of fat/gristle thank you.
- SSSlusicDec 23, 20255.0Very considerate good portions and on top of everything tho it was a little dirty
- WDWanis DeliciousnessDec 7, 20255.0Good food and the bogo is great in December on Saturdays
- BLB LOct 26, 20251.0Very rude employees, I had an online order and I walked in chipotle everyone just disappeared in the back so no one would be able to take my order. I never wanted to order because my order was already ready wating for me on the shelf.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Natomas?
Chipotle Mexican Grill is a fast-casual Mexican restaurant that offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 3830 Truxel Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Natomas offer delivery and pickup services?
Yes, Chipotle Natomas offers both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
How does Chipotle ensure the quality of its food?
Chipotle uses only 53 real ingredients and follows "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable methods.
Is Chipotle Mexican Grill in Natomas LGBTQ-friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
How can customers contact Chipotle Natomas?
You can reach Chipotle Natomas by phone at +1 916-574-9671 or email at Ca.0601.natomas@chipotle.com.
What nearby restaurants can I visit around Chipotle Natomas?
Nearby dining options include Firehouse Subs for sandwiches, Chili's Grill & Bar for American and Mexican dishes, Yue Huang Restaurant for Chinese cuisine, and Poke Fix for Hawaiian and sushi options.
Where can I find public transportation near Chipotle Mexican Grill on Truxel Rd?
The SACRT Truxel & Gateway Park Bus Stop (NB) is nearby, making it convenient to reach Chipotle by public transit.
Are there any other useful services near Chipotle Natomas?
Yes, nearby services include FedEx Office Print & Ship Center for shipping and printing, Chase bank for financial services, and various salons like Visage Salon LLC and Perfect Nails and Spa for beauty needs.